Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Intermittent BSODs with no obvious commonality

17 Dec 2014   #1
Saraiguma

Windows 7 Home Premium x64
 
 
Intermittent BSODs with no obvious commonality

I have been having BSOD issues for the past few months, they started very rarely and have become increasingly more common, to the point where I will crash once every other day at least. There does not seem to be a common cause to them, they have happened playing games, writing email, clicking links, receiving messages on Steam, and even overnight when nothing out of the ordinary would have happened to trigger them.

Unfortunately the actual blue screen goes away very quickly so I never have a chance to copy what they say the only time I actually got a chance I believe the messages were 0xc00000e9 and BAD_POOL_HEADER though I did not see what the sys file was.

I have followed all the steps to have Windows create minidump files but it does not do so unfortunately. I have run Malwarebytes, a system file check, 10 passes of memtest, a chkdsk, and run an antivirus scan and each test has come up clean.

I attached the zip file created by the tool in the sticky thread, though I am unsure how helpful it will be without minidumps.


My System SpecsSystem Spec
.
17 Dec 2014   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello Saraiguma, Welcome to Sevenforums.

Your file doesn't include the dump files. Please setup your PC to create a small memory dump upon receiving a BSOD.
Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
18 Dec 2014   #3
Saraiguma

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Gator View Post
Hello Saraiguma, Welcome to Sevenforums.

Your file doesn't include the dump files. Please setup your PC to create a small memory dump upon receiving a BSOD.
Dump Files - Configure Windows to Create on BSOD
as I said I have followed all of these steps but Windows simply does not produce minidump files, Minidumps are enabled in startup and recovery, the page file is enabled on the same drive as my windows install, and the Windows error reporting service starts automatically with Windows (I am not positive that this is correlated to minidumps but I saw someone suggest it so I checked it)
My System SpecsSystem Spec
.

18 Dec 2014   #4
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by Saraiguma View Post
Quote   Quote: Originally Posted by Gator View Post
Hello Saraiguma, Welcome to Sevenforums.

Your file doesn't include the dump files. Please setup your PC to create a small memory dump upon receiving a BSOD.
Dump Files - Configure Windows to Create on BSOD
as I said I have followed all of these steps but Windows simply does not produce minidump files, Minidumps are enabled in startup and recovery, the page file is enabled on the same drive as my windows install, and the Windows error reporting service starts automatically with Windows (I am not positive that this is correlated to minidumps but I saw someone suggest it so I checked it)
Oops, sometimes I jump straight into the files lol.. My apologies.

Try this:
PC keeps crashing and no minidump is being created.

Or this
How do I generate a memory dump manually? - ESET Knowledgebase
My System SpecsSystem Spec
18 Dec 2014   #5
Saraiguma

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Gator View Post
Quote   Quote: Originally Posted by Saraiguma View Post
Quote   Quote: Originally Posted by Gator View Post
Hello Saraiguma, Welcome to Sevenforums.

Your file doesn't include the dump files. Please setup your PC to create a small memory dump upon receiving a BSOD.
Dump Files - Configure Windows to Create on BSOD
as I said I have followed all of these steps but Windows simply does not produce minidump files, Minidumps are enabled in startup and recovery, the page file is enabled on the same drive as my windows install, and the Windows error reporting service starts automatically with Windows (I am not positive that this is correlated to minidumps but I saw someone suggest it so I checked it)
Oops, sometimes I jump straight into the files lol.. My apologies.

Try this:
PC keeps crashing and no minidump is being created.

Or this
How do I generate a memory dump manually? - ESET Knowledgebase
I've turned on the driver verifier and will report back if it causes a crash, I have also turned off automatic reboot so I can take a picture of the blue screen if nothing else.

The second link seems to be a way to force a false stop error which would be a way to dump memory but since my install is currently not making dumps at all and this would likely not create the same error that a legitimate crash would I do not see how it would be helpful in diagnosis of my problem, if I am mistaken feel free to correct me and I will attempt it though.
My System SpecsSystem Spec
18 Dec 2014   #6
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by Saraiguma View Post
Quote   Quote: Originally Posted by Gator View Post
Quote   Quote: Originally Posted by Saraiguma View Post

as I said I have followed all of these steps but Windows simply does not produce minidump files, Minidumps are enabled in startup and recovery, the page file is enabled on the same drive as my windows install, and the Windows error reporting service starts automatically with Windows (I am not positive that this is correlated to minidumps but I saw someone suggest it so I checked it)
Oops, sometimes I jump straight into the files lol.. My apologies.

Try this:
PC keeps crashing and no minidump is being created.

Or this
How do I generate a memory dump manually? - ESET Knowledgebase
I've turned on the driver verifier and will report back if it causes a crash, I have also turned off automatic reboot so I can take a picture of the blue screen if nothing else.

The second link seems to be a way to force a false stop error which would be a way to dump memory but since my install is currently not making dumps at all and this would likely not create the same error that a legitimate crash would I do not see how it would be helpful in diagnosis of my problem, if I am mistaken feel free to correct me and I will attempt it though.
Possibly, but we can still dig in and find out if there are other underlying problems and also check drivers and other things.

Follow the steps in the thread below. Make sure to use Microsoft Security essentials for now while we troubleshoot your BSOD. It will provide a more stable environment.

Troubleshooting Steps for Windows 7

Follow everything as close as possible stopping short of when it asks you to reinstall.
My System SpecsSystem Spec
18 Dec 2014   #7
Saraiguma

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Gator View Post
Quote   Quote: Originally Posted by Saraiguma View Post
Quote   Quote: Originally Posted by Gator View Post

Oops, sometimes I jump straight into the files lol.. My apologies.

Try this:
PC keeps crashing and no minidump is being created.

Or this
How do I generate a memory dump manually? - ESET Knowledgebase
I've turned on the driver verifier and will report back if it causes a crash, I have also turned off automatic reboot so I can take a picture of the blue screen if nothing else.

The second link seems to be a way to force a false stop error which would be a way to dump memory but since my install is currently not making dumps at all and this would likely not create the same error that a legitimate crash would I do not see how it would be helpful in diagnosis of my problem, if I am mistaken feel free to correct me and I will attempt it though.
Possibly, but we can still dig in and find out if there are other underlying problems and also check drivers and other things.

Follow the steps in the thread below. Make sure to use Microsoft Security essentials for now while we troubleshoot your BSOD. It will provide a more stable environment.

Troubleshooting Steps for Windows 7

Follow everything as close as possible stopping short of when it asks you to reinstall.
I'd already done all of those except installing Coretemp, which I did and it shows no problems.

I have had a Bluescreen since enabling the driver verifier and it is not a message I have ever seen before



Despite the message at the bottom it did not create a crash dump
My System SpecsSystem Spec
18 Dec 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you upload the ZIP file anyway....there may be clues as to the issue.

Check in C:\Windows\Minidump.....are there any .dmp files present there?
My System SpecsSystem Spec
18 Dec 2014   #9
cluberti

Windows 10 Pro x64
 
 

Also, if you've disabled your paging file, or moved it to a drive other than the one that \Windows is on, or if you've made it too small to capture a dump file, then that could explain not capturing a file like \Windows\Memory.dmp or \Windows\minidump\*.dmp. If you're sure you've already handled that, certain security software can impede the ability to create a .dmp file, as can a disk controller driver actually causing the crash (as one needs to be running properly when the OS crashes, so that the .dmp file can be written out to the disk it presents to the OS). There are other reasons too, but those are the most common. Given you've enabled special pool, and are seeing a crash, it's at least possible this is driver-related, so the fact you aren't getting .dmp files could actually be giving us a clue as to what's going on (have you updated drivers or security/antivirus software recently?).
My System SpecsSystem Spec
18 Dec 2014   #10
Saraiguma

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Can you upload the ZIP file anyway....there may be clues as to the issue.

Check in C:\Windows\Minidump.....are there any .dmp files present there?
I originally uploaded it then managed to accidentally remove it, I added it back to the original post, the \minidump\ folder exists but is empty (system and hidden files are set to be visible.)


Quote   Quote: Originally Posted by cluberti View Post
Also, if you've disabled your paging file, or moved it to a drive other than the one that \Windows is on, or if you've made it too small to capture a dump file, then that could explain not capturing a file like \Windows\Memory.dmp or \Windows\minidump\*.dmp. If you're sure you've already handled that, certain security software can impede the ability to create a .dmp file, as can a disk controller driver actually causing the crash (as one needs to be running properly when the OS crashes, so that the .dmp file can be written out to the disk it presents to the OS). There are other reasons too, but those are the most common. Given you've enabled special pool, and are seeing a crash, it's at least possible this is driver-related, so the fact you aren't getting .dmp files could actually be giving us a clue as to what's going on (have you updated drivers or security/antivirus software recently?).
I only have a single hard drive with a single partition that the page file is on, it is set to allocate automatically and has a listed total paging file size of 12279MB which I presume would be enough for that. I did not (to my knowledge) enable special pool, this error seems to have been caused by a program designed to stress test drivers.

My antivirus and most drivers are kept up to date automatically and checking manually they all appear to be in order.
My System SpecsSystem Spec
Reply

 Intermittent BSODs with no obvious commonality




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Intermittent BSODs over the past few months
Ever since I built this PC I've had BSODs every so often. I've not been able to trace them to any particular source, but lately they seem to be getting a lot more frequent and I am getting fed up, so I figured I would try asking here. I've used the SF Diagnostic Tool to gather the requested...
BSOD Help and Support
Various BSODs, often 3b and ntoskrnl, no obvious reason
I've been having BSODs for a couple of weeks that don't appear to be triggered by anything specific. I finally decided to reformat and start over. I don't know if it helped, but it didn't get rid of them entirely. I reinstalled windows 7 (Ultimate x64) today, a few programs and drivers, and...
BSOD Help and Support
Intermittent BSODs - Please Help!
Alright, finally had another BSOD and have the dump file on it. I am hoping someone can make more sense out of it and pinpoint the issue once and for all so I can get this problem solved (praying it is NOT a hardware problem - been there and done that, don't need to shell out anymore $$$ on it...
BSOD Help and Support
Intermittent BSODs in Vista & 7
Grateful for any help. They happen often enough to make this computer practically unusable, but I haven't been able to isolate what the cause is. Gaming, browsing, sitting idle, sometimes immediately after start up. Sometimes its good for hours under heavy requirements. Occasionally a black...
BSOD Help and Support
Intermittent BSODs, unknown trigger
I'm running Win7 Home Premium x86, my box features the following components: * 4GB RAM * Intel CORE i5-750 / 2.66 GHz * Western Digital 500G Serial ATA Hard Drive * LDVR SATA 22X DVD+/-RW Drive * Radeon HD4350 512M video card I have been experiencing bluescreens on the order of every 4 to...
BSOD Help and Support
NTOSKRNL.sys Intermittent BSODs
I am running Windows 7 Pro 64-bit, it is from the Microsoft Action Pack partnership, so I think it's classified as OEM, but not sure. System is *approx.* 3 years old, except for the GFX card and 2nd HDD (see hardware on my profile if necessary) which are newer. However, the current OS install is...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App