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Windows 7: BSOD mostly when ingame Error 0x00000124

18 Dec 2014   #1
Jay1991x

N/A
 
 
BSOD mostly when ingame Error 0x00000124

So if you have any ideas or tipps what I could try out please tell me.
I used the tutorial for reading out the BSOD so I guess I will upload that here too.

And thanks for the help!


My System SpecsSystem Spec
.
19 Dec 2014   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello Jay,

Your dump seems to be blaming your graphics driver, so lets start by updating your drivers and see what happens. If the newest drivers don't work, try rolling back to a different driver. If you are overclocking, it is very important that you stop immediately for the purposes of returning your PC back to a stable environment. Once we establish a stable PC, you can begin to overclock if you wish.


Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+26c6e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  System

CURRENT_IRQL:  a

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFF80000BA2FB0

LAST_CONTROL_TRANSFER:  from fffff8800f436c6e to fffff80002c76bc0

STACK_TEXT:  
fffff800`00b9c6b8 fffff880`0f436c6e : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c6c0 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x26c6e
fffff800`00b9c6c8 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`115001b0 : 0xa0000001
fffff800`00b9c6d0 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`115001b0 00000000`00000000 : 0x5
Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Go to the link below and update your video card/graphics driver
AMD Radeon

This may help
AMD Driver Autodetect

If you suspect its memory related, we can check this by running Memtest86+
RAM - Test with Memtest86+

I recommend running this overnight for at least 8 passes or until you receive any errors. If you receive an error, you need to perform more extensive tests to determine if its the ram and if so, which one.. Or if its the Dimm slot which would only be correctable by replacing your motherboard.
My System SpecsSystem Spec
20 Dec 2014   #3
Jay1991x

N/A
 
 

Tanks for the Awnser!
I didn't overclock my system but the grapics card could be overclocked but I'm not sure about that and I don't really know how to check it? Google didn't help just told me how to overclock.

I checked the drivers and Installed the latest. I will run the Memtest86 tonight and post if I get any errors.
By tomorrow I should know if the error is fixed or not. I will run NFS MW (I allways get a bluescreen when I run this it's just a matter of time so we will know tomorrow).

But thank you for the help!
My System SpecsSystem Spec
.

20 Dec 2014   #4
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

If you don't know if you're overclocking you are almost certainly not doing it. Let us know the results. Try the newest driver or if yours is the newest, uninstall it then reinstall, see if that helps. If not, go down to the previous update before the one that is possibly causing problems.
My System SpecsSystem Spec
21 Dec 2014   #5
Jay1991x

N/A
 
 

I have been playing for a few hours now and no crashes yet. I will run the memtest tonight and look for errors!
Maybe the drivers realy were the problem..
My System SpecsSystem Spec
21 Dec 2014   #6
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by Jay1991x View Post
I have been playing for a few hours now and no crashes yet. I will run the memtest tonight and look for errors!
Maybe the drivers realy were the problem..
Lets hope so! Keep us posted.
My System SpecsSystem Spec
22 Dec 2014   #7
Jay1991x

N/A
 
 

The Test had no errors and no crashes since the drivers update. Seems like it were the drivers. Thank you for the help! If I get another crash I will post the log etc!
My System SpecsSystem Spec
22 Dec 2014   #8
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Ok great, lets wait another day or two and then mark this thread as solved.
My System SpecsSystem Spec
26 Dec 2014   #9
Jay1991x

N/A
 
 

So yeah sadly its back again. Happened yesterday. Solid freeze. No BSOD. Even after 20 minutes of waiting nothing.
My System SpecsSystem Spec
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 BSOD mostly when ingame Error 0x00000124




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