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Windows 7: BSOD when exiting programs, Win32k.sys blue screen

19 Dec 2014   #1
Chocobuny

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 
BSOD when exiting programs, Win32k.sys blue screen

Not everytime, but occasionally when I exit and even more rarely open a program, my entire system crashes in a blue screen with the Win32k error. I'm not sure where to start troubleshooting this, so I'd appreciate any help you guys can give.


My System SpecsSystem Spec
.
19 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 CHOCO-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Choco
Registered Organization:   
Product ID:                00426-OEM-8992662-00173
You really need to update the Windows system files, but you won't be able to do that because of the counterfeit installation you have running.

Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them.
My System SpecsSystem Spec
19 Dec 2014   #3
Chocobuny

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Bleh I bought this off an auction site and came set up, guess it was a little too good to be true. If I just try update would that help? I don't really want to reformat
My System SpecsSystem Spec
.

19 Dec 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You could try, but there are no guarantees.
My System SpecsSystem Spec
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 BSOD when exiting programs, Win32k.sys blue screen




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