Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD usually when not under load.

19 Dec 2014   #1
tony2tubes

Windows 7 Ultimate 64 bit.
 
 
Random BSOD usually when not under load.

Hi ive been having a problem with BSOD, it normally happens when the computer is not being asked for much ie website browsing, I can play games like battlefield 4 for hours with no issues but when I stop playing and look at forums etc it will more than likely crash, I appreciate any advice or help you can give.
Many thanks.


My System SpecsSystem Spec
.
20 Dec 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, tony2tubes and welcome to the forums. I will try to help you if I can. What I am seeing is an indication of hardware problem, but I'm given no indication of exactly what it is. If you could tell me as much as possible of what exactly is happening, that would be very helpful, as detailed as possible. Also have you noticed anything unusual happening with your computer?

I would suggest first of all install Microsoft Security Essentials and update it and do a full scan.
Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows)

If you would, please boot into safe mode and see how your computer runs. See if you still get BSODs in safe mode. Safe Mode

Safe mode runs with minimal drivers, so some things may not work as you are used to. The reason I am asking this is, the error you received is either Hardware malfunctioning or a driver that causes a piece of hardware to act unusual enough to make Windows think it is malfunctioning. safe mode only installs the drivers necessary for Windows to work, so a bad driver most likely wouldn't be loaded. I am trying to determine if it is hardware or a driver.

If you are overclocking anything, please set everything back to defaults until we get this figured out.

Please let us know what happens.
My System SpecsSystem Spec
20 Dec 2014   #3
tony2tubes

Windows 7 Ultimate 64 bit.
 
 

Hello essenbe and thanks for your reply, my issues started in November when I turned my pc on one day, when it got to the enter password screen on start up the pc froze, I pressed reset button but had the same result, starting in safe mode seemed to be ok. I had only installed one programme the day before which was procon, never had any issues with pc before this so I thought I would remove procon and try it, but had same results.
The next day I started pc in safe mode to try to do a system restore, but just as it was gathering info needed the pc froze again and was unresponsive as before, so I reset and let pc start in normal mode.
When it got to desktop I noticed the AI suite icon in the bottom right hand side of the screen which was odd as I had removed this software months earlier as it was causing issues with pc, the pc would freeze again and nothing I did would help so I thought a full clean install would be needed, so I reinstalled windows. It is since the reinstall that I am getting my BSOD, so im not sure if it is bad timing and a component is breaking down or have I made an error in reinstalling windows.

MY pc specs are asus P8Z68-vpro/gen3 mainboard, i5 2500k cpu, 8gb of g-skill ram, evga gtx 780ti classified gpu, corsair ax860 psu. Samsung 860 pro ssd

I do not have anything overclocked at the moment but did have previously up until approx 6 months ago when I got my gpu and decided to see how pc ran on stock settings.

I have ran memtest for 7 cycles I think it was with no issues, prime95 no issues, heaven and valley benchmarks no issues.

temps have never been an issue either. I will do the safe mode test but pc hasn't BSOD as frequently as it has previously so may be a few days before I can say if it does or does not.

Many thanks again for your help on this
My System SpecsSystem Spec
.

20 Dec 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Make sure your SSD Firmware is up to date and installed in port 0 or 1 of your Motherboard, the Firmware can be updated through Samsung Magician. Either one can be downloaded at SAMSUNG's Digital World Check the alignment of your SSD, SSD Alignment

Run checkdisk and Seatootls, both long and short test on the mechanical drives
SeaTools for DOS and Windows - How to Use
Disk Check

If none of that helps, run startup repair. You mat have to run it up to 3 times with attempted reboots in between. Startup Repair

I also recall you think memtest had no errors, please be sure. If not run it this way,
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
21 Dec 2014   #5
tony2tubes

Windows 7 Ultimate 64 bit.
 
 

Hello again essenbe, I ran the ssd alignment in command prompt, when I got to the select disc and then list partitions, I get this..
does this mean it isn't partitioned correctly?
My System SpecsSystem Spec
21 Dec 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I assume your SSD is disk 2 238GB. Go to where you are in the picture, type select disk 2 press enter, the command prompt should say disk 2 is the selected disk, then type list partition, and press enter, then post that screenshot.

You misspelled disk, you typed disc. Plus, I assume your SSD is disk 2, not disk o. Look at each disk, there is a number of the disk on the left. That is the number you want to use for your SSD. Your system specs list a 250 GB SSD, so disk 2 is your SSD, it looks like.

Diskpart
list disk
select disk 2
list partition
My System SpecsSystem Spec
22 Dec 2014   #7
tony2tubes

Windows 7 Ultimate 64 bit.
 
 

Hi essenbe, sorry about the mistakes there i ran it again and got these results.
im going to run memtest again overnight to let it do the8 cycles as im sure i only did 7 last time.
My System SpecsSystem Spec
22 Dec 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No problem about the error, but from looking at the size of the disks, you selected disk 0 and it looks like your SSD is disk 2. Looks like you disconnected the 2 750GB disks, so no problem.
My System SpecsSystem Spec
23 Dec 2014   #9
tony2tubes

Windows 7 Ultimate 64 bit.
 
 

yes I thought I would disconnected them so don't make the same error again, simple fix for a simple person xD.
I ran memtest last night for 8 passes and it had no errors. So I will carry out the other tests you posted above
My System SpecsSystem Spec
23 Dec 2014   #10
tony2tubes

Windows 7 Ultimate 64 bit.
 
 

ok I tried to run startup repair as per the guide but I get a message saying,

"This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows."

I used the genuine windows 7 ultimate 64bit disc I bought to install windows onto the pc.

I am only getting BSOD ever since I reinstalled windows, and I have noticed over the past couple of days my screen has started going black for a few sec's just as if I turned monitor off and then on again, doesn't happen very often but may be a clue as to what the problem/s are.
just wondering if i incorrectly reinstalled windows.
My System SpecsSystem Spec
Reply

 Random BSOD usually when not under load.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random restarts/BSOD when GPU under load
Hi there, Hopefully followed all the guidelines to provide enough information so here goes... I've been getting some random restarts on my PC, one last year and then two on subsequent days back to back just now. It seems to happen when the GPU is under stress, such as when playing a game or...
BSOD Help and Support
Random BSOD when there is no load on the PC
Throughout this week my PC has bluescreened about 3 times, all three times occured when the PC was NOT under a load. Mostly happens when i'm on google chrome for some reason. My Temperatures are fine CPU + GPU idle at 30 degrees Celsius. Under a gaming load the CPU sometimes hits 50ish degrees and...
BSOD Help and Support
BSOD 0x124 (Random, comes more frequently during load)
Hey! Im kinda new here and I really need some help. I have been having random 0x124 BSOD on my newly built computer. So far I haven't seen any connecting between the BSODs, they come both when im not doing anything with the computer and when I am gaming. (Im not overclocking) So here is...
BSOD Help and Support
BSOD - Under no load - Error 0x00000109 Random times
Hi Guys, Ive been having a random BSOD episode lately and it seems to be getting more frequent! I replaced the old 4Gb (2x2Gb) to 2x4GB RAM sticks a while ago to see if it was memory related, but the BSOD have continued. I have also installed an OCZ Vertex 3 SSD to help speed up the system...
BSOD Help and Support
Random BSOD's when Under Load / just after closing loading application
Hi LaptopSpecs:: CLEVO P170HMx i7-2760QM @ 2.4GHz 16GB DDR3 nVIDIA GTX 580M 2GB DDR5 Realtek ALC892 OCZ Vertex 3 - 240GB Seagate 500GB SataII
BSOD Help and Support
BSOD, Random, sometimes right when I load a webpage.(Minidmp included)
Can someone please tell me whats going wrong with my system? It would be much appreciated. Also, Im new here, So if you could tell me if Im doing something wrong it would be helpful. Heres the error report upon reboot - Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App