BSOD at boot, both normal and safe mode


  1. Posts : 9
    Windows 7 x64
       #1

    BSOD at boot, both normal and safe mode


    My video card was having problems so I used the warranty and sent my PC for repairs. They told me the card was faulty and swapped it for a new, identical one. When it got back I tried to boot into Windows, but the animation froze for a second right at the beginning and then a BSOD flashed for a tenth of a second and then it rebooted. If I try to boot into safe mode it shows me the log of the drivers being loaded, then it stops for a second at "amdkmpfd.sys" and BSOD's for a fraction of a second and reboots. I can't even read the BSOD because it flashes away almost instantly.

    I searched the internet and did these steps, all to no avail:
    1. I ran startup repair
    2. I ran sfc /scannow at the command line
    3. I copyed the contents of Windows\system32\config to a backup folder, then copyed the contents of RegBak to it (supposedly restoring a backup of the registry). It also failed so I restored the mybackup.
    4. I renamed amdkmpfd.sys to amdkmpfd.sys.old. I rebooted, safe mode now hangs and crashes at "classpnp.sys", renamed classpnp.sys, now it hangs at "disk.sys", did the same, now hangs at "fvevol.sys", etc...
    5. I also did startup repair several times between these steps.


    What can I do? Any suggestions? If you need more info, please ask. Thanks for any help.

    EDIT: I forgot to mention, it isn't a hardware issue, because I can boot into Linux and use even the graphics card just fine. The graphics card is a AMD 7970M
      My Computer


  2. Posts : 9
    Windows 7 x64
    Thread Starter
       #2

    Bump. I've managed to film the BSOD with my phone and get the error message:



    Any tips?
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Can you boot into Windows normally? Yes or No?
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  4. Posts : 9
    Windows 7 x64
    Thread Starter
       #4

    Well, no I can't. That's precisely my problem, I get a BSOD at boot.
      My Computer


  5. Posts : 2,573
    Win7 Ultimate X64
       #5

    You could try getting into WinRE from your windows install disk an attempt a repair from there, it may simply be that the gfx drivers installed are wrong for the new card
    Is the new card same as old one or has it been changed for a different model ?
      My Computer


  6. Posts : 9
    Windows 7 x64
    Thread Starter
       #6

    The card is the same model as before. Would it be different to run startup repair from the F8 menu and to run from the install disk? I guess I could try.
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  7. Posts : 2,573
    Win7 Ultimate X64
       #7

    Not sure startup repair is going to help you in the situation you have but its worth a try if you want to
      My Computer


  8. Posts : 9
    Windows 7 x64
    Thread Starter
       #8

    Pauly said:
    You could try getting into WinRE from your windows install disk an attempt a repair from there, it may simply be that the gfx drivers installed are wrong for the new card
    Is the new card same as old one or has it been changed for a different model ?
    Just to be sure, by "getting into WinRE from your windows install disk an attempt a repair from there" you mean running startup repair from that disk, or installing in-place/upgrade?
      My Computer


  9. Posts : 2,573
    Win7 Ultimate X64
       #9

    WinRE = windows recovery environment
    This is where you get the options to run system restore, repair install etc
      My Computer


 

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