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Windows 7: BSOD randomly happens all the time

21 Dec 2014   #1
zed7862

windows 7 ultimate x32
 
 
BSOD randomly happens all the time

everytime I use my laptop, each session i can almost guarantee I will have a random BSOD even if its juts idle sometimes, but when i restart it seems to run ok but it still strikes, I have even tried safe mode it happened there too.

after some research i ended up uninstalling google chrome as that was 1 cause since then the BSOD has been less frequent but still happens often.

Any help would be greatly appreciated as I am completely lost now,

I have the dump files attached,

Thanks in advance.


My System SpecsSystem Spec
.
22 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is Windows fully update? If not, update it completely.

Next time you get a BSOD, upload the information by following this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
22 Dec 2014   #3
zed7862

windows 7 ultimate x32
 
 

yeah my windows is fully up to date and ok buddy will do. cheers
My System SpecsSystem Spec
.

26 Dec 2014   #4
zed7862

windows 7 ultimate x32
 
 

heres the zip file you requested.
My System SpecsSystem Spec
26 Dec 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You use a lot of 3rd party driver tools, and these are well documented causes of system problems. You should only ever get drivers from the manufacturers website.

Code:
Start Menu\Programs\CleanUp!	Public:Start Menu\Programs\CleanUp!	Public
Start Menu\Programs\ParetoLogic\DriverCure	Public:Start Menu\Programs\ParetoLogic\DriverCure	Public
Start Menu\Programs\SlimDrivers	Public:Start Menu\Programs\SlimDrivers	Public
Uninstall all the above applications.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 89309885, 9bf956d4, 0}

Probably caused by : fileinfo.sys ( fileinfo!FIStreamGetInfo+109 )

Followup: MachineOwner
---------
fileinfo.sys is a Windows driver. Since you say Windows is fully updated, the cause must be something else but the .dmp is inconclusive.

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode

Re-run the DM Log Collector program and upload the new ZIP file once the system BSOD's when running Driver Verifier.
My System SpecsSystem Spec
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 BSOD randomly happens all the time




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