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Windows 7: bsod while at desktop kernel power event id 41 task 63

25 Dec 2014   #11
1964vwbus

windows 7 64 bit ultimate
 
 

I would really love to know how you were able to post that info of my board. When I viewed the zipped file it just showed me quite a few categorys of files.


My System SpecsSystem Spec
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25 Dec 2014   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You need to use a special program called WinDBG to load and read the .dmp file - not for the feint-hearted.

WinDBG - Install and Configure for BSOD Analysis
My System SpecsSystem Spec
25 Dec 2014   #13
1964vwbus

windows 7 64 bit ultimate
 
 

Yeah, a friend on my paltalk friends list said that too. Don't worry about trying to read the dm log reader. Leave that for the exceptionally gifted geniuses out there, It hasn't blue screend in a while now so looks good. thanks in advance. Id say after 2 weeks of running it with no blue screens Id then call it fixed. It quit blue screening for a while and I thought I had it fixed but when it started doing it again, I was forum bound to get help. I really didn't expect this kind of talented help though.
My System SpecsSystem Spec
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25 Dec 2014   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by 1964vwbus View Post
I deleted the lrvs.sys file. Downloaded the driver from the Logitech site and in device manager it says under sound devices hd Logitech c615 software version 13.51.823.0 and on logitechs site they list the driver as 2.51.828.0 so Im really not sure if I have the latest driver. Now if I go to my Logitech software and click on about Logitech software then it will say 13.51.828.
Is this an external Logitech camera? What is the model no. please?
My System SpecsSystem Spec
28 Dec 2014   #15
1964vwbus

windows 7 64 bit ultimate
 
 

its still doing it. Only this time I was able to snap a picture of the blue screen External Logitech webcam. Model c615
My System SpecsSystem Spec
28 Dec 2014   #16
1964vwbus

windows 7 64 bit ultimate
 
 

External Logitech camera with mic model c615
My System SpecsSystem Spec
28 Dec 2014   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Have you 2 camera's plugged in?
My System SpecsSystem Spec
29 Dec 2014   #18
1964vwbus

windows 7 64 bit ultimate
 
 

I did plug in a Logitech pro 4000 which I guess was messed up for a bit, that could have started all this. I just wanted to see if it still worked. but no as per the picture, the 2nd camera is just sitting there as a place to put it because its for my laptop.
My System SpecsSystem Spec
31 Dec 2014   #19
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Try uninstalling the Logitech for a few days - uninstall the drivers using Control Panel, don't just delete them - lets see if the system stays stable for a few days.

We can then look to install it properly again.
My System SpecsSystem Spec
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 bsod while at desktop kernel power event id 41 task 63




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