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Windows 7: BSOD even after reset to factory settings 0x116

22 Dec 2014   #11
jasong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok i ran dm log collector again. i attached the file


My System SpecsSystem Spec
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22 Dec 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you would, please run check disk (Disk Check) and the long and short test with Seatools (SeaTools for DOS and Windows - How to Use) Run the DOS version if you can, if not you can use the installed version.

Also try this and make sure you have the latest version od DirectX, which you probably do. How to install the latest version of DirectX
My System SpecsSystem Spec
22 Dec 2014   #13
jasong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have the latest direct x. I ran a disk check before and it took so long and it didn't do anything. I followed the instructions for the dos thing but the instructions are kind of hard to follow. I downloaded the program and put it on a CD. I booted the cd by entering bios and the agreement came up. I accepted it and didn't have an option of long or short test. It said I.couldn't detect the hard drive or something and the only option was to exit.
My System SpecsSystem Spec
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22 Dec 2014   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by jasong View Post
It said I.couldn't detect the hard drive or something and the only option was to exit.
Did you set IDE/ATA mode in the BIOS before running SeaTools?
My System SpecsSystem Spec
22 Dec 2014   #15
jasong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by jasong View Post
It said I.couldn't detect the hard drive or something and the only option was to exit.
Did you set IDE/ATA mode in the BIOS before running SeaTools?
I did not. I just tried and the only other option is compatible. There is no ide ata option
My System SpecsSystem Spec
22 Dec 2014   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Then install Seatools for Windows and run it.
My System SpecsSystem Spec
22 Dec 2014   #17
jasong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok I just restored to factory settings again. I couldn't boot in safe mode every time the only options were start up repair and start windows normally. Should I wait for another bsod or just do it now? Last time I restored to factory settings it.took around 2 to 3 hours to get a bsod
My System SpecsSystem Spec
22 Dec 2014   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you haven't installed anything else, do it now.
My System SpecsSystem Spec
22 Dec 2014   #19
jasong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well something is wrong. To finish factory reset I have to reboot. Upon doing so I got the bsod.... It then looped back to start up and gave the options for safe mode and when I chose that it says it won't finish factory reset in safe mode...
My System SpecsSystem Spec
22 Dec 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Try running startup Repair. You may have to run it 3 times with attempted reboots between each time. Startup Repair
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 BSOD even after reset to factory settings 0x116




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