BSOD even after reset to factory settings 0x116

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  1. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    ok i ran dm log collector again. i attached the file
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  2. Posts : 26,869
    Windows 11 Pro
       #12

    If you would, please run check disk (Disk Check) and the long and short test with Seatools (SeaTools for DOS and Windows - How to Use) Run the DOS version if you can, if not you can use the installed version.

    Also try this and make sure you have the latest version od DirectX, which you probably do. How to install the latest version of DirectX
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  3. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    I have the latest direct x. I ran a disk check before and it took so long and it didn't do anything. I followed the instructions for the dos thing but the instructions are kind of hard to follow. I downloaded the program and put it on a CD. I booted the cd by entering bios and the agreement came up. I accepted it and didn't have an option of long or short test. It said I.couldn't detect the hard drive or something and the only option was to exit.
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  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

    jasong said:
    It said I.couldn't detect the hard drive or something and the only option was to exit.
    Did you set IDE/ATA mode in the BIOS before running SeaTools?
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  5. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    Golden said:
    jasong said:
    It said I.couldn't detect the hard drive or something and the only option was to exit.
    Did you set IDE/ATA mode in the BIOS before running SeaTools?
    I did not. I just tried and the only other option is compatible. There is no ide ata option
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  6. Posts : 26,869
    Windows 11 Pro
       #16

    Then install Seatools for Windows and run it.
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  7. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    Ok I just restored to factory settings again. I couldn't boot in safe mode every time the only options were start up repair and start windows normally. Should I wait for another bsod or just do it now? Last time I restored to factory settings it.took around 2 to 3 hours to get a bsod
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  8. Posts : 26,869
    Windows 11 Pro
       #18

    If you haven't installed anything else, do it now.
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  9. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Well something is wrong. To finish factory reset I have to reboot. Upon doing so I got the bsod.... It then looped back to start up and gave the options for safe mode and when I chose that it says it won't finish factory reset in safe mode...
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #20

    Try running startup Repair. You may have to run it 3 times with attempted reboots between each time. Startup Repair
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