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Windows 7: BSOD no obvious trigger, error 0x0000024

22 Dec 2014   #1
spookydriver

Windows 7
 
 
BSOD no obvious trigger, error 0x0000024

Please help - I am getting occasional BSODs with no obvious trigger - sometimes while playing high-end games, sometimes while the computer is idling.

I'd be very grateful for any advice!


My System SpecsSystem Spec
.
22 Dec 2014   #2
spookydriver

Windows 7
 
 

dm log
My System SpecsSystem Spec
22 Dec 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800daa0028, ba000000, 400405}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
It looks like the last crash happened trying to play COD4.

Run these stress tests:
RAM - run overnight for no less than 8 passes
RAM - Test with Memtest86+

Video - run for 20 mins.
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
.

22 Dec 2014   #4
spookydriver

Windows 7
 
 

Thanks. I've already run MemTest with no issues and, having just run FurMark, there were no issues there. What else might be causing it?
My System SpecsSystem Spec
22 Dec 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You need to run MemTest86+ for a minimum of 8 passes. Once you have, please upload photo showing results.
My System SpecsSystem Spec
13 Jan 2015   #6
spookydriver

Windows 7
 
 

Apologies for the delay - I've now managed to find a period long enough to run Memtest for 8+ passes and it came out fine (see attached). Running the stress tests though seemed to replicate the issue, which might suggest it's an overheating issue. I've cleaned all the vents, etc. inside and outside the case, but it still seems to be triggered (I haven't wanted to do it too many times). Why might this suddenly have started to be a problem - it's 4.5 years old and hasn't had this before...?
My System SpecsSystem Spec
13 Jan 2015   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Which stress test triggered the BSOD?
My System SpecsSystem Spec
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 BSOD no obvious trigger, error 0x0000024




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