Bsod

jake47 · 21 Dec 2014

Hi i am not so savvy as to understand why ime getting a blue screen of death ,so please dont jump on me if i am posting incorrectly,if i am i apologise.However on a number of occasions i have had the above after my computer has been on some hours throught the day just browsing and using skype etc.I have copied the crash dump as below any ideas,thanks,

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 900A58A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122114-38813-01.dmp
C:\Users\Kevin\AppData\Local\Temp\WER-84770-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

any ideas as to the problem thanks.

Golden · 22 Dec 2014

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

jake47 · 22 Dec 2014

Many thanks for that,done it ok i think please find the zip file it created .:)

Hope thats ok.

Golden · 22 Dec 2014

Code:

Host Name:                 KEVIN-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Kevin

Kevin,
Update Windows fully - many of the updates may address the issue.

jake47 · 22 Dec 2014

Will do thanks for your swift reply.:)