Random BSODs tdax.sys, ntkrnlmp.exe (spoolsv.exe), Pool Corruption...


  1. Posts : 2
    Windows 7 Professional
       #1

    Random BSODs tdax.sys, ntkrnlmp.exe (spoolsv.exe), Pool Corruption...


    I'm getting BSOD's almost once a day. It's my work computer, so I run the same apps everyday, but I haven't noticed any kind of trend that would lead me to believe a specific app was causing it. From the little bit I've gathered and read, it seems to be a memory issue though. Can anyone confirm or investigate to determine the cause? Zip is attached.

    Thanks in advance!
    Last edited by V3locity311; 23 Dec 2014 at 09:29. Reason: corrected filename of attachment
      My Computer


  2. Posts : 2
    Windows 7 Professional
    Thread Starter
       #2

    Updated attached file.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    There are a raft of issues here, but since you are in a corporate environment, you really need your system administrator to look into this more.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff880032b5fb0, 0, 0}
    
    Probably caused by : tdx.sys ( tdx!TdxConnectConnectionTlRequestComplete+fa )
    
    Followup: MachineOwner
    ---------
    Windows requires updating, or clash with 3rd party drivers.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {3, fffffa8006637a00, fffff88006637a00, fffffa8006637a00}
    
    *** WARNING: Unable to verify timestamp for TmXPFlt.sys
    *** ERROR: Module load completed but symbols could not be loaded for TmXPFlt.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
    
    Followup: Pool_corruption
    ---------
    Trend Micro having problems - again probably clashing with something else. Possibly network related???

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 18, {fffffa8006722270, fffffa800b6f4820, 1, 2}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48d8a )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !thread
    GetPointerFromAddress: unable to read from fffff8000370d000
    THREAD fffffa8006f7c6f0  Cid 072c.185c  Teb: 000007fffff88000 Win32Thread: 0000000000000000 RUNNING on processor 4
    Not impersonating
    GetUlongFromAddress: unable to read from fffff8000364cba8
    Owning Process            fffffa8009e9c060       Image:         spoolsv.exe
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Crashing during printing? Network printer???

    Sorry, but corporate machines are far too complex to troubleshoot definitively - you need to get your IT dept. involved.

    My best guess : the user profiles is corrupt, or there is a networking issue.
      My Computer


 

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