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Windows 7: BSOD 0x0000000a

24 Dec 2014   #31
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, just watch the temps close. It's a stress test/Benchmark. It is mage to work your card as hard as it can, so temps will go high and fast. Don't let it overheat.


My System SpecsSystem Spec
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24 Dec 2014   #32
Autumndreams

Win 7 home premium 64 bit
 
 

What temp should i stop it at?
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24 Dec 2014   #33
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'd stop before 80C
My System SpecsSystem Spec
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24 Dec 2014   #34
Autumndreams

Win 7 home premium 64 bit
 
 

Well too late on that i ran it window mode so i can watch the other temp readings. MSI got to 90 just as it ended, core stayed in the 50's and Unigine Heaven topped out at 85.
My System SpecsSystem Spec
24 Dec 2014   #35
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Well, the bad news is it should not have been that high. The good news is, it didn't crash, it didn't BSOD, but the 5770 is a hot running card. I would think that if the card was your problem, you should have seen it during that rest. Also, your core temp is your CPU temp and that test is a GPU bound test meaning it does not do much of anything with the CPU, it is a GPU only test. It is also a stress test so in actual usage, you should not ever see temps that high.
My System SpecsSystem Spec
24 Dec 2014   #36
Autumndreams

Win 7 home premium 64 bit
 
 

So in other words I could use a new card but it's not something I need to run out and buy right now???
So what is the next test.. short of banging my head against the wall. Running out to get a last minute gift.. back soon.
My System SpecsSystem Spec
24 Dec 2014   #37
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Cleaning the dust out of the computer will help a lot. Dust clogs up all of the places designed for the components to keep themselves cool. A can or two of compressed air will do wonders for that. Don't try using an air compressor as it has moisture that comes out with the air which is the last thing you want. I also can't tell from the picture, but it appears some of the cables are laying on your graphics card. If so, that is a no-no, try to tie them up with zip ties and get them off of the card. Your case, as with most OEM cases, is not conducive to good cable management and do not usually have many fans in them. The idea is you should have airflow going from front to back and cables out of the way of blocking that airflow. As many fans as you can get bringing cool air into the case is important. Your components are cooled by the air inside the case. The cooler the air is the better they will cool themselves.

I realize this is Christmas Eve and tomorrow is Christmas and you have much better things to do than worry about a computer.

If you would, please run the BSOD posting instructions again www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html#option2 and upload the unaltered results here.

This is one of the longest tests you will probably do. It does not have to be watched, in fact most people run it before they go to bed and leave it running overnight. It has to be run for 8 complete passes, all at the same time. So, whenever you have time to do it, please run it for a minimum of 8 passes or until you get an error. If you get an error you can stop the test. To run 8 passes should take around 10 hours.
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

Also, please go here and check if you have the latest version of DirectX. It will either tell you that you already have the latest version or install it. How to install the latest version of DirectX
My System SpecsSystem Spec
24 Dec 2014   #38
Autumndreams

Win 7 home premium 64 bit
 
 

I have Directx 11 . Here are the files. I have downloaded the Memtest86 and making a disc going to run it shortly here. Also i wanted to let you know that I played world of warcraft for about an hour because i was curious what the temp on the video card would be and when i logged off the game MSI Afterburner was showing temp at 81c
My System SpecsSystem Spec
24 Dec 2014   #39
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I hope you checked for the latest version of DirectX. The reason I asked is because in one of the files, I found this entry

Code:
DxDiag Version: 6.01.7601.17514 32bit Unicode
  DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
The temps are too high for your card. I think a good cleaning is in order. It should never get higher than during a stress test. On MSI Afterburner, you can go into settings and there should be a fan tab, check the box for a custom fan profile, and set a pretty aggressive fan profile for it. It will make a little more noise playing games but bring the temps down too. I have a very aggressive fan profile and my card stays cool no matter what I do to it. I don't know how loud the fans on your card are, but you just have to play with the settings for a while and balance temps and noise. You can also go into the monitoring section and set it to where your temps and several other things are shown on screen. To give you and idea, this is how I set my fan profile, but my fans are very quiet.

Attachment 344088
My System SpecsSystem Spec
27 Dec 2014   #40
Autumndreams

Win 7 home premium 64 bit
 
 

That is what i currently have should i re-install it? When i go to the windows link for directx what one should i be downloading when i click the one for win 7 it will ask me what one to download.

Them memtest ran for 8 passes like 16 hours no errors were found. Cleaned out the dust. The wires are a bit hard to move because of the case being so small and the new PSU.
My System SpecsSystem Spec
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