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Windows 7: BSOD 0x0000000a

22 Dec 2014   #1
Autumndreams

Win 7 home premium 64 bit
 
 
BSOD 0x0000000a

Been having so random lock ups and today I got BSOD 0x0000000a I have attached dmp file. Not really sure what else to say. Hopefully the dmp files will tell all.

Autumn


My System SpecsSystem Spec
.
22 Dec 2014   #2
Autumndreams

Win 7 home premium 64 bit
 
 

Anyone??
My System SpecsSystem Spec
22 Dec 2014   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Autumndreams, you have 1 dump file from 12-13. Dump files are what we debug with. That dump file does not give me anything at all.

Please, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, go to device manager and see if there are any yellow icons there and please run the short and long test with Seatools for DOS. SeaTools for DOS and Windows - How to Use. If for some reason Seatools for DOS won't run, please install and run Seatools for Windows, both the short and long test.
My System SpecsSystem Spec
.

22 Dec 2014   #4
Autumndreams

Win 7 home premium 64 bit
 
 

Thank you, running those now. Will post results as soon as i have them.
My System SpecsSystem Spec
22 Dec 2014   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Great, I'll get them in the morning.
My System SpecsSystem Spec
23 Dec 2014   #6
Autumndreams

Win 7 home premium 64 bit
 
 

All tests found nothing. Deceive manger shows nothing.

This is what the computer is doing..at random times it will lock up nothing works mouse or keyboard and i will have to hold the power button to restart. Yesterday the screen went black, actually I would have to say it lost signal to the screen since the HDMI1 came up. Power button to shut down at restart got the BSOD 0x0000000x. Event viewer shows a lot of errors. I can go through them to where the first lock up happened by the critical kernel power 41 when i powered down with the button on Dec 12.
My System SpecsSystem Spec
23 Dec 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Event error 41 simply means the computer unexpectedly shut down, nothing more. Please add into your system specs what PSU you have the power rating and model number. It is most likely rebranded by HP, but sometimes we can get the manufacturer from the model number. You also have an graphics card and call it a 5700 series, if you know specifically which one, please put that in. It can make a big difference.

Do you have another pcie X16 slot on your motherboard? Also, do you have a friend who would help you by switching graphics cards with you for a couple of days? That would be a great test to find out if the issue is your card. If you can do a swap make sure both of you have a PSU capable of running that card.

What I am doing here is trying to determine what your problem is without spending any money, assuming it is hardware related. Meanwhile please enable driver verifier. Before you do, it is important that you create a restore point manually (link below) When you select the drivers, sort them by provider and select every driver not provided by Microsoft. Expect your PC to feel a little slow and sluggish. You can do anything and everything you want while it is running, particularly any activity that causes a BSOD. What we are doing is putting extra stress on the drivers in hopes that the driver causing your problems will cause your computer to BSOD, and the dump file will catch the driver. So, if you BSOD, don't get upset. It could be a good thing.

warning   Warning
Be sure to create a System Restore point before proceeding further System Restore Point - Create


Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
information   Information

What is Driver Verifier:
It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


What you will notice:
It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
warning   Warning

Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


Tip   Tip




Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
23 Dec 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
23 Dec 2014   #9
Autumndreams

Win 7 home premium 64 bit
 
 

Ok my PSU I bought on 10/9/2013 1 x CORSAIR CX series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply

In March 2014 I bought new hard drive Western Digital 1 Tb

the video card i opened the case to look at it ..it is ATI Readon HD 5700 I took a picture of it here it is.

Unfortunately I do not know anyone that can swap video cards with me.
My System SpecsSystem Spec
23 Dec 2014   #10
Autumndreams

Win 7 home premium 64 bit
 
 

Not sure if i have another pcie X16 slot but from looking if i do its next to the one i am using now and i dont think the video card will fit in the other one just because of how big the card is.
My System SpecsSystem Spec
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