Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing video games not saving in Minidump folder

22 Dec 2014   #1
Teckie

Windows 7 64-bit
 
 
BSOD playing video games not saving in Minidump folder

So I play Heroes of Newerth and I crash at least twice per match with BSOD 09F, with 101, and a few others I forget but it's constant and the minidumps never get saved. I just moved all the past minidumps I had into a different folder because I thought it was maybe preventing it from writing to the folder since there was so many. I uploaded my Administrative Events in a compressed zip folder if anyone wants to go thru them.

Found a crash dump from 12-9-2014

Code:

Probably caused by : ntoskrnl.exe

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009ea180, The PRCB address of the hung processor.
Arg4: 0000000000000001, 0.

Debugging Details:

ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80003606000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

STACK_TEXT:  
fffff800`05014088 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt+0x75bc0


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  ntoskrnl.exe

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------



My System SpecsSystem Spec
.
23 Dec 2014   #2
Teckie

Windows 7 64-bit
 
 

Just to re-iterate. My minidump is set to small and automatic restart box is unchecked. It should be making minidumps and I get the blue screen that says its collecting data for crash dump, initializing disk for crash dump, physical memory dump complete. Then it stops doing anything for ten minutes and I have to restart the machine with the restart button. I screenshotted one BSOD. its 0x0A irql_not_less_or_equal

My System SpecsSystem Spec
23 Dec 2014   #3
Teckie

Windows 7 64-bit
 
 

Got another one for you guys. Driver related crashes. Dunno which driver is causing it...and the system refuses to give me a minidump. Any ideas on what to do?
My System SpecsSystem Spec
.

25 Dec 2014   #4
Teckie

Windows 7 64-bit
 
 

Any ideas yet or do you all just have nothin to comment on how I can get this machine to actually produce minidumps.

My System SpecsSystem Spec
25 Dec 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You just need to show some patience bloke.

Q:
How much free disk space is on C:?
Do you have a page file on C:?
What size is the page file?

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
25 Dec 2014   #6
Teckie

Windows 7 64-bit
 
 

25GB on C
yes pagefile is on C
8GB pagefile
My System SpecsSystem Spec
26 Dec 2014   #7
townsbg

Windows 7 pro 64-bit
 
 

Frequent causes of the not less than or equal too error is either drivers or bad ram sticks. With a computer blue screening and then freezing I suspect memory. I suggest that you test the memory. RAM - Test with Memtest86+
My System SpecsSystem Spec
26 Dec 2014   #8
Teckie

Windows 7 64-bit
 
 

41 minutes in, test #8 moving inversions 32bit and no errors in memtest. Should I let it run for another few hours?
My System SpecsSystem Spec
26 Dec 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

See post #5 - you missed the last info request.
My System SpecsSystem Spec
29 Dec 2014   #10
Teckie

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
See post #5 - you missed the last info request.
You think the DRM is responsible for crashing my PC?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {525C4979-07FD-46D4-AA04-8C512AA3E879}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{525C4979-07FD-46D4-AA04-8C512AA3E879}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-1952869718-1395140606-2056455800</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0908</Version><SMBIOSVersion major="2" minor="7"/><Date>20121116000000.000000+000</Date></BIOS><HWID>AB383E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>83770C147C39586</Val><Hash>HujjXRyTgOYjf4RCWfGtC0B0HlY=</Hash><Pid>89409-707-1230233-65014</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7600.0000-3392012
Installation ID: 000365746952084182152936787323117474785813622764379020
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7TP9F
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/29/2014 9:57:18 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAln1maXcWClNq4ErentQ+k5hUtak4TpZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SLIC			ACRSYS		ACRPRDCT
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  BGRT			ALASKA		A M I
My System SpecsSystem Spec
Reply

 BSOD playing video games not saving in Minidump folder




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while playing most video games
I've built a custom computer almost a year ago and have been having problems with it eversince. At first random crashes and BSOD were bearable and i didn't make much of them. 5 months ago it finally became unbearable and i wasn't able to play %90 of my video games. They all crashed after 5 minutes,...
BSOD Help and Support
BSOD playing video games / loading video games [MEMORY_MANAGEMENT]
It doesn't happen often but sometimes it freezes for a second while loading a certain game which works fine on another day and gives BSOD. Sometimes it happens after I've loaded the game and am in the moment of playing. My hardware is more than enough for the games I run and I even run them on...
BSOD Help and Support
BSOD while playing video games
Hello, recently I've been experiencing some problems. I get the BSOD while playing video games. At first, it only happened with Simpsons HIT&RUN (pretty old game), other games worked fine. Yesterday, bsod started appearing while I was playing Tomb Raider after about 3 hours of gameplay. Now, it...
BSOD Help and Support
BSOD when playing video games
random bluescreens on several different games . Windows 7 x64 recent motherboard change and fresh os install windows home upgrade ...
BSOD Help and Support
BSOD Playing lol or other video games
Brand new computer. Less than 2 weeks old. Asrocks extreme3 gen3 board Sapphire hd6850 2g ddr5 pcie 2.1 2500k i5 Reinstalled Windows 1 day ago. Memtest found 0 errors I get was getting bsod when playing any kind of game. Took the video card out to test and see if it was the issue and it...
BSOD Help and Support
BSOD when playing video or games
So I believe this problem started for me on Sunday. I had posted another problem in another thread and had thought this problem had been fixed for good. but sadly not. For some strange reason whenever I play this game called (League of Legends) my computer will crash and give me the BSOD! It does...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App