BSOD after leaving computer and monitor sleeps, error 0x00000??


  1. nyichiban
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD after leaving computer and monitor sleeps, error 0x00000??


    Recently things have been weird where my computer BSOD's after monitor goes to sleep and then I try to wake it. I think this occurred after updating video drivers on my ATI cards. Attached is the dump file. Any help would be appreciated! Thanks in advance.
      My Computer
    Quote Quote

  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Hi nyichiban.

    You will need a clean install of the display driver. An improper installation or update installation of the display driver may cause this issue; and apparently it is the same in your case.

    Uninstall your installed latest version of the display driver.


    Then clean up any possible leftover.


    Then install version 14.9 WHQL again. Download Drivers

    Let us know how it is running after doing it. If the BSODs continue, we will need to search for other possibilities, too.
    ____________________________________
    Code:
    BugCheck 3B, {c0000005, fffff88010796ce8, fffff88008f8c5c0, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )

Followup: MachineOwner
---------
      My Computer
    Quote Quote

  4. nyichiban
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thanks for the help! Yea I upgraded from 14.7 or 14.8 to 14.9 and that's when the error happened. For some reason After I tried to clean out the drivers with AMD Driver uninstall utility my usb keyboard stopped responding and all went to hell. I ended up doing a clean install and voila back to normal but lost some files but had most of it backed up. Thank you for the help!
      My Computer
    Quote Quote

 

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