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Windows 7: BSOD with Bug Check: 000000A

23 Dec 2014   #1
Jesse Williams

Windows 10 Home 64-bit
 
 
BSOD with Bug Check: 000000A

This is an ongoing problem that I have been having with my Windows 7 Laptop. I believe, it crashed with Bug Check: 000000A instead of going into sleep mode.

Here is my dump logs.


My System SpecsSystem Spec
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23 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa80118bb178, 2, 1, fffff80002adfce5}

*** WARNING: Unable to verify timestamp for npf.sys
*** ERROR: Module load completed but symbols could not be loaded for npf.sys
Probably caused by : npf.sys ( npf+2b81 )

Followup: MachineOwner
---------
Same as before - update the WinCap filter driver, or uninstall the software.

WinPcap Commercial and Community Support
My System SpecsSystem Spec
23 Dec 2014   #3
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay. I will see what I can do tomorrow. I will post back if I can't get it to update or don't understand.
My System SpecsSystem Spec
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23 Dec 2014   #4
Jesse Williams

Windows 10 Home 64-bit
 
 

It is not letting me download the latest version, because I need to remove the older version that is installed on my system first. How do I remove it?
My System SpecsSystem Spec
23 Dec 2014   #5
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
23 Dec 2014   #6
Jesse Williams

Windows 10 Home 64-bit
 
 

What the article suggested, didn't work.
My System SpecsSystem Spec
23 Dec 2014   #7
maxie

windows 7 home 64bit
 
 

Did you try to Install the program in safe mode ? ...
My System SpecsSystem Spec
23 Dec 2014   #8
Jesse Williams

Windows 10 Home 64-bit
 
 

No. I tried to remove the old program in safe mode.
My System SpecsSystem Spec
23 Dec 2014   #9
maxie

windows 7 home 64bit
 
 

Try to Install the new Version ..
My System SpecsSystem Spec
23 Dec 2014   #10
Jesse Williams

Windows 10 Home 64-bit
 
 

In Safe mode?
My System SpecsSystem Spec
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 BSOD with Bug Check: 000000A




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