I am getting a BSOD on the startup of my computer. When I turn it on, the desktop, etc. will load, and after a minute or so I will get a BSOD. Happens consistently when I turn it on, very rarely I will not get a BSOD and the computer will run fine until I turn it off again. Currently running in safe mode with no issues. Mini dump is attached.
Here is another dump, from today
Additional information is required.
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.
Okay, I ran that program and here is the file.
Uninstall HotSpotShield - this is a well-known cause of BSOD's.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {0, 0, 0, 0} *** WARNING: Unable to verify timestamp for hssdrv6.sys *** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys ********************************************************************** Probably caused by : hssdrv6.sys ( hssdrv6+2fbb ) Followup: MachineOwner ---------
That seems to have solved it, thank you so much, you are a legend! :)
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