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Windows 7: Computer keeps BSOD and I have reformatted twice and problem persists

03 Jan 2015   #21
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 60, fffffa800abf4370, fffff88004933430}

*** WARNING: Unable to verify timestamp for rzpmgrk.sys
*** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 )

Followup: MachineOwner
---------

0: kd> lmvm rzpmgrk
start             end                 module name
fffff880`04932000 fffff880`04939280   rzpmgrk  T (no symbols)           
    Loaded symbol image file: rzpmgrk.sys
    Image path: \??\C:\Windows\system32\drivers\rzpmgrk.sys
    Image name: rzpmgrk.sys
    Timestamp:        Fri Apr 18 05:06:12 2014 (53502D2C)
    CheckSum:         0001707D
    ImageSize:        00007280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See if an update is available for the Razor software, if not - uninstall it.


My System SpecsSystem Spec
.
04 Jan 2015   #22
zjacob2146

Windows 7 64 bit
 
 

Okay so I want to thank you very much for all your help thus far. Updating my keyboard setting certainly helped. I had never used any of the services which came extra so that was not even on my radar. Computer was running smoothly for over 4 hours with no crashes, but then I got another system_service_exception targeting dxgmms1.sys which I looked up on driver verifier and is a windows corporation driver. Any idea what that one may be? Here is the log.
My System SpecsSystem Spec
06 Jan 2015   #23
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The latest BSOD is inconclusive.

Follow:
1. Log in as administrator, open Windows Explorer and go to C:\Windows\Minidump
2. Delete all .dmp files in that folder
3. Run Driver Verifier as follows:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal, re-run the DM Log Collector, and upload the new ZIP file here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
.

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 Computer keeps BSOD and I have reformatted twice and problem persists




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