BSOD every time on starting, after uninstal Norton.


  1. Posts : 3
    Windows 7 Home Premium
       #1

    BSOD every time on starting, after uninstal Norton.


    Hi

    After uninstall Norton I restart the pc and now every time crashed when start.
    I can only use the safe mode. Can someone help me?

    Thanks
      My Computer


  2. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #2

    Stop: 0x0000007e
    (0xffffffffc0000005, 0xfffff8800472f847, 0xfffff880009a8e68, 0xfffff880009a86c0)
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Welcome.

    Caused by Avast!

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\Compressed\YB035469W-24_12_2014_184041_61\122414-21013-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`0325d000 PsLoadedModuleList = 0xfffff800`034a2670
    Debug session time: Wed Dec 24 19:32:56.038 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:06.912
    Loading Kernel Symbols
    ...............................................................
    ........................
    Loading User Symbols
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff880012b0847, fffff880009a8e68, fffff880009a86c0}
    
    Probably caused by : aswSP.SYS ( aswSP+3e847 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880012b0847, The address that the exception occurred at
    Arg3: fffff880009a8e68, Exception Record Address
    Arg4: fffff880009a86c0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    aswSP+3e847
    fffff880`012b0847 48897008        mov     qword ptr [rax+8],rsi
    
    EXCEPTION_RECORD:  fffff880009a8e68 -- (.exr 0xfffff880009a8e68)
    ExceptionAddress: fffff880012b0847 (aswSP+0x000000000003e847)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000000008
    Attempt to write to address 0000000000000008
    
    CONTEXT:  fffff880009a86c0 -- (.cxr 0xfffff880009a86c0)
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8004f9d8b0
    rdx=0000000000000002 rsi=fffff8a0002bbce0 rdi=fffffa8006f1e710
    rip=fffff880012b0847 rsp=fffff880009a90a0 rbp=0000000000000000
     r8=0000000000008e08  r9=0000000000000030 r10=fffff8000325d000
    r11=000000000000038d r12=fffffa8006f15000 r13=fffff88001272000
    r14=0000000000000001 r15=fffff880009a92e0
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    aswSP+0x3e847:
    fffff880`012b0847 48897008        mov     qword ptr [rax+8],rsi ds:002b:00000000`00000008=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000000008
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000350c100
    GetUlongFromAddress: unable to read from fffff8000350c1c0
     0000000000000008 Nonpaged pool
    
    FOLLOWUP_IP: 
    aswSP+3e847
    fffff880`012b0847 48897008        mov     qword ptr [rax+8],rsi
    
    BUGCHECK_STR:  0x7E
    
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    
    LAST_CONTROL_TRANSFER:  from fffffa8006f15000 to fffff880012b0847
    
    STACK_TEXT:  
    fffff880`009a90a0 fffffa80`06f15000 : 00000000`00000000 00000000`49777361 00000000`000007ff fffff880`009a91b0 : aswSP+0x3e847
    fffff880`009a90a8 00000000`00000000 : 00000000`49777361 00000000`000007ff fffff880`009a91b0 fffff800`00000008 : 0xfffffa80`06f15000
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  aswSP+3e847
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: aswSP
    
    IMAGE_NAME:  aswSP.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50334f72
    
    STACK_COMMAND:  .cxr 0xfffff880009a86c0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_aswSP+3e847
    
    BUCKET_ID:  X64_0x7E_aswSP+3e847
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm aswSP
    start             end                 module name
    fffff880`01272000 fffff880`012cf000   aswSP    T (no symbols)           
        Loaded symbol image file: aswSP.SYS
        Image path: \SystemRoot\System32\Drivers\aswSP.SYS
        Image name: aswSP.SYS
        Timestamp:        Tue Aug 21 15:05:54 2012 (50334F72)
        CheckSum:         00060B45
        ImageSize:        0005D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uninstall and use MSE in its place.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

      My Computer


  4. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #4

    Koolkat77 you are the best!!!
    Thanks!!!

    It´s work perfect!!!
      My Computer


 

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