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Windows 7: critical system error, PC Shutting down....Need help

26 Dec 2014   #1
killatoyota4569

windows 7 ultimate x64
 
 
critical system error, PC Shutting down....Need help

Hey guys whats going on. Well I just had installed a new SSD Drive, and installled windows to it. Well for the past 3 days I had gotten 3 Critical shut down errors. And Also when I put the PC into sleep mode, it turns on for about 2-3 seconds then shuts off. And it will do that a few times during the night when I goto bed. All to be the same issue, and this happens when Im not in the room, or if the PC is in sleep mode.

Did some research using Google and found others had the same issue but could not determine the cause really.

Where should I start or what should I look at to replace? My PSU has never been replaced in about 5-6 years. All other parts are about a year old.


The error Im getting is: Event ID 41 Task category 63
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-12-23T03:35:58.574803700Z

EventRecordID 6501

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Flipid3-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 10
BugcheckParameter1 0x8
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff80002c8c512
SleepInProgress true
PowerButtonTimestamp 0
__________________
My Setup
-Antec 1200 Case
- Intel Core I5 4670K
- Asrock Extreme 6 Mobo Z87
- G.SKILL Trident 4GB (2 x 2GB)
- G.SKILL Trident 2GB (2 X 1GB)
- AMD Raedon R9 280X 3GB GPU
- Corsair 620watt Hx PSU
- 3 X Seagate Hd's Xbox Games n Supplies
- OCZ SSD 120gb Hard Drive
- 2 X 92mm Vantec Tornado Fans
- All Case Fans


My System SpecsSystem Spec
.
26 Dec 2014   #2
killatoyota4569

windows 7 ultimate x64
 
 

Also Im having issues with the PC coming out of sleep mode. When I hit the Keyboard or the Mouse, The PC wont come out of sleep. I have to hit the Power button. But when I hit the power button, sometimes the PC turns on then off then on then off then on then off, then on. Or sometimes just shuts down.

Have to reboot and all that.
My System SpecsSystem Spec
26 Dec 2014   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Would not hurt to check the health of the SSD with this program

CrystalDiskInfo - Free download and software reviews - CNET Download.com
My System SpecsSystem Spec
.

26 Dec 2014   #4
killatoyota4569

windows 7 ultimate x64
 
 

Hey I did that, and says 100% good for health


it is new to me I just tooki it out the package and installed windows
My System SpecsSystem Spec
26 Dec 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
26 Dec 2014   #6
killatoyota4569

windows 7 ultimate x64
 
 

Here yah go, not sure which file or log you want me to post so I will just add the zipfile hopefully there isnt anything in there that will hurt me.
My System SpecsSystem Spec
26 Dec 2014   #7
killatoyota4569

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.


Here is the file
My System SpecsSystem Spec
26 Dec 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Reference this tutorial to help you use MemTest86+:
RAM - Test with Memtest86+
My System SpecsSystem Spec
27 Dec 2014   #9
killatoyota4569

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Reference this tutorial to help you use MemTest86+:
RAM - Test with Memtest86+
ran it last nite, 8 passes with no errors.
My System SpecsSystem Spec
27 Dec 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
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 critical system error, PC Shutting down....Need help




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