Multiple BSODS: New Toshiba Laptop, Win7 x64


  1. Posts : 29
    Windows 7 Professional
       #1

    Multiple BSODS: New Toshiba Laptop, Win7 x64


    I recently purchased a Toshiba Satellite A505-S6960 Laptop that came with Windows Vista x64 and I did a clean install of Windows 7 x64 Professional and things worked fine for about a month and now i'm getting BSOD's every day. I'm getting multiple BSODs, not just one type.

    One of them refers to the file - luafv.sys and says

    PAGE_FAULT_IN_NONPAGE_AREA


    The other BSOD is a generic one that only gives me technical codes, no other references:

    0X0000007F (0X0000000000000008, 0X0000000080050033, 0X00000000000406F8, 0XFFFFF80002A4879
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    shaX 07 said:
    I recently purchased a Toshiba Satellite A505-S6960 Laptop that came with Windows Vista x64 and I did a clean install of Windows 7 x64 Professional and things worked fine for about a month and now i'm getting BSOD's every day. I'm getting multiple BSODs, not just one type.

    One of them refers to the file - luafv.sys and says

    PAGE_FAULT_IN_NONPAGE_AREA


    The other BSOD is a generic one that only gives me technical codes, no other references:

    0X0000007F (0X0000000000000008, 0X0000000080050033, 0X00000000000406F8, 0XFFFFF80002A4879
    Hi and welcome

    Can you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us for debugging.

    Are you running an Instant Messaging client, and if so which?

    Can you run a system file check to verify your sytem files it is run by
    type cmd in search>right click and run as admin> SFC /SCANNOW

    let us know the results

    Let us know if you need any help with these

    Thanks

    Ken J
      My Computer


  3. Posts : 29
    Windows 7 Professional
    Thread Starter
       #3

    Do I need to create the zip file using winzip?


    No I am not using any instant messaging...
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Win7 has the zip function built-in.
    Just select the files that you want to zip, then right click on them and select "Send to", then select "Compressed (zipped) folder" and it'll zip right up for you.
      My Computer


  5. Posts : 29
    Windows 7 Professional
    Thread Starter
       #5

    Here's my minidump files. Let me know what you guys think the problems are. Thanks.
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #6

    It's your antivirus or memory.

    Code:
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BYTE
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BYTE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BYTE
    
    Followup: memory_corruption
    Code:
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  ashDisp.exe
    Completely uninstall the antivirus app and if that isn't helping, run memtest overnight.

    http://msdn.microsoft.com/en-us/library/ms793437.aspx
      My Computer


  7. Posts : 29
    Windows 7 Professional
    Thread Starter
       #7

    torrentg said:
    It's your antivirus or memory.

    Code:
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BYTE
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BYTE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BYTE
    
    Followup: memory_corruption
    Code:
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  ashDisp.exe
    Completely uninstall the antivirus app and if that isn't helping, run memtest overnight.

    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
    I've been running avast anti-virus, ad-aware and ZoneAlarm firewall.. Which is the cause?
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Avast. Sorry about that. I erroneously took for granted you'd know which. Didn't realize you had more than one.

    Avast = ashdisp.exe
      My Computer


  9. Posts : 29
    Windows 7 Professional
    Thread Starter
       #9

    torrentg said:
    Avast. Sorry about that. I erroneously took for granted you'd know which. Didn't realize you had more than one.

    Avast = ashdisp.exe
    Roger that. I actually disabled all 3 of them from starting up when the PC starts, so far I haven't had any BSODs since. I am pretty unsecure at this point though since I have nothing running.

    What are people using for free anti virus on windows 7? Avast was a great program and it stinks that I can't run it in Win7. It's funny too because avast' web site says that it is compatible with Windows 7 and it passed Microsoft's tests and will run "reliably" in Windows 7.
      My Computer


  10. Posts : 365
    Windows 10 Pro - 64 bit
       #10

    shaX 07 said:
    torrentg said:
    Avast. Sorry about that. I erroneously took for granted you'd know which. Didn't realize you had more than one.

    Avast = ashdisp.exe
    Roger that. I actually disabled all 3 of them from starting up when the PC starts, so far I haven't had any BSODs since. I am pretty unsecure at this point though since I have nothing running.

    What are people using for free anti virus on windows 7? Avast was a great program and it stinks that I can't run it in Win7. It's funny too because avast' web site says that it is compatible with Windows 7 and it passed Microsoft's tests and will run "reliably" in Windows 7.

    I have had great luck with this http://www.microsoft.com/Security_Essentials/
      My Computer


 

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