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Windows 7: BSOD on computer after motherboard upgrade

26 Dec 2014   #1
Anthony07

windows 7 pro 64bit sp1
 
 
BSOD on computer after motherboard upgrade

Hello need help with bsods that occur at random times and windows error reporting service fails to upload to error reporting service to find solutions i have attached dm logs also a speccy snapshot of computers summary please help


My System SpecsSystem Spec
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27 Dec 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Anthony, tell me exactly what you did. What Motherboard did you switch from and to? Whern you switched, did you do a clean Install on the new board? I really need nore information on what is causing the BSODs and what you did. Your dump files read that you have Memory Corruption and hard drive problems.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck D1, {66, 2, 1, fffff8800162daba}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Followup: memory_corruption
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask


Also run the short and long test with Seatools for DOS SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
28 Dec 2014   #3
Anthony07

windows 7 pro 64bit sp1
 
 
Bsod after motherboard upgrade

Hello essenbe i went from a hp factory motherboard that came in a hp pavillion p6633w series desktop computer which started reporting bad ram until eventually would not boot at all giving me post code of no ram installed i upgraded to a asus m5a78l-m/usb3 mother board got a new processor which is a amd fx 6300 3.5 ghz and got two new sticks of ram for it not knowing if old ram in other motherboard was actually bad the new ram i got was 2 sticks of ddr3 crucial ballistix sport 4gb each stick i have tried memtest 86 before it said after like 8 or 9 passes that it had no errors and yes i have done a complete fresh install of windows 7 home premium x64 and since then upgraded it windows 7 pro x64 but before and after the upgrade i had random blue screens countless times i can not figure out anything in specific that is causing them i can be playing a video for a hour or so one time then next time it might crash same for every thing else i do i will give memtest another go while i head to work thanks
My System SpecsSystem Spec
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28 Dec 2014   #4
Anthony07

windows 7 pro 64bit sp1
 
 
Update

Ok real quick update i started seatools for windows i did a shrot dst test which said it passed then when i went to rescan program closed sayin fatal error: device discovery
Exception of thpe 'System.OutOfMemoryException' was thrown. Void StartLink(Int32)
After trying to start program up a few times with same error i tried to restart pc by start menu and it would not respond had to hold power button down to shut off hope this helps the diagnosis will try running memtest in mean time while at work
My System SpecsSystem Spec
28 Dec 2014   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What bios version do you have? You have to have 1401 or later to support your CPU. Also, please go into bios and tell me the values of the +12V, +5V and _3.3V.

If you are overclocking anything, please set everything back to default values. I am obviously not against overclocking but I am against it while we are trying to get the rig stable. Also, did you download drivers from the Asus web site or use thew disk? The disk always has old outdated drivers and installs crapware that can cause these problems.

If you have Dameon tools or Alcohol 120% installed, uninstall them and then run this.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

If you installed from the disk, go to the Asus web site (Motherboards - M5A78L-M/USB3 - ASUS) and update your drivers.

After that please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
28 Dec 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Actually, to me it sounds like a bad hard drive and a bad PSU. It is very unlikely it is both, but is possible. You should not have to cut the power to start the rig.
My System SpecsSystem Spec
28 Dec 2014   #7
Anthony07

windows 7 pro 64bit sp1
 
 

I do not have alcohol or deamon tools installed never used them i also just bought a new psu when it started crashing the first time after initially installing new motherboard,ram, and cpu only thing i have not replaced is original hard drive i have conducted a few tests on hard drive none reported bad also i have updated all drivers on computer just recently. Bios version i also have updated to version 2001 a few weeks ago. Bios reports vcore is at 1.260v the 3.3v is at 3.363v the 5v is at 5.070v and the 12v is at 12.259v and i also have not even attempted to overclock this rig yet i normally dont fool with that.
My System SpecsSystem Spec
28 Dec 2014   #8
Anthony07

windows 7 pro 64bit sp1
 
 

Also i have run the system file checker and it reports no corruption also just yesterday morning i installed all windows updates and the newest drivers for all my hardware no crashes so far but have not been on computer long enough to see if it does crash for it is very random with crashes it might crash 3 or 4 times while i am just browsing computer or listening to music or copying files and sometimes it can run for a day or two and not crash at all any chance you could possibly think it would have anything to do with onboard graphics or the driver i noticed one time the driver was reporting as a 780g driver or something like that and now driver is saying its a radeon hd 3000 graphics
My System SpecsSystem Spec
28 Dec 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please find a CPU monitoring program to keep track of your CPU temps. Please go into bios and see what your sata controller is set to. Also run Seatools long test again and see if it will run. Download cpuz
CPU-Z CPUID - System & hardware benchmark, monitoring, reporting and post screenshots (Screenshots and Files - Upload and Post in Seven Forums) of the CPU, Mainboard, Memory and SPD tabs.

If the crashes started when you bought a new CPU, that would be the first place to start looking. Check your wiring again to make sure everything is plugged in and completely seated. The voltages you showed are OK, but that is at idle, what it does under stress can be another story entirely.
My System SpecsSystem Spec
28 Dec 2014   #10
Anthony07

windows 7 pro 64bit sp1
 
 

I will test it with the programs but it replaced the motherboard cpu and ram all at once i will try to post screen shots when i can
My System SpecsSystem Spec
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 BSOD on computer after motherboard upgrade




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