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Windows 7: Hackshield-related Bluescreen problem.

09 Jan 2015   #11
Nikovic

Windows 7 Home Premium x64
 
 

I ran the Verifier for more than 24 hours and there was no BSOD and I have turned it off.


My System SpecsSystem Spec
.
09 Jan 2015   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

So we can conclude that there do not appear to be any 3rd party drivers responsible for the crashes.

Is the system stable?
My System SpecsSystem Spec
10 Jan 2015   #13
Nikovic

Windows 7 Home Premium x64
 
 

My computer is stable. I can do work, surf, etc. Also I even can run games that are even more demanding, but when I run a game that uses hackshield, it will Bluescreen me.
My System SpecsSystem Spec
.

10 Jan 2015   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

What antivirus software and firewall are you using?
My System SpecsSystem Spec
10 Jan 2015   #15
Nikovic

Windows 7 Home Premium x64
 
 

Currently, after the factory reset I am not using any antivirus programs. My firewall is still the Windows Firewall.
My System SpecsSystem Spec
10 Jan 2015   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry, but I'm out of ideas. In summary:
  • Without HackShield invoked - system 100% stable
  • With HackShield invoked - system BSOD's
The cause therefore must lie with HackShield. The only thing I can suggest is to contact AhnLabs and see if they can help you.
My System SpecsSystem Spec
11 Jan 2015   #17
Nikovic

Windows 7 Home Premium x64
 
 

Alright, really appreciate that you took some time out for this problem.
My System SpecsSystem Spec
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 Hackshield-related Bluescreen problem.




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