Hackshield-related Bluescreen problem.

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  1. Nikovic
    Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       New #11

    I ran the Verifier for more than 24 hours and there was no BSOD and I have turned it off.
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #12

    So we can conclude that there do not appear to be any 3rd party drivers responsible for the crashes.

    Is the system stable?
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  4. Nikovic
    Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       New #13

    My computer is stable. I can do work, surf, etc. Also I even can run games that are even more demanding, but when I run a game that uses hackshield, it will Bluescreen me.
      My Computer
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  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #14

    What antivirus software and firewall are you using?
      My Computer
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  7. Nikovic
    Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       New #15

    Currently, after the factory reset I am not using any antivirus programs. My firewall is still the Windows Firewall.
      My Computer
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  8. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #16

    Sorry, but I'm out of ideas. In summary:

    • Without HackShield invoked - system 100% stable
    • With HackShield invoked - system BSOD's

    The cause therefore must lie with HackShield. The only thing I can suggest is to contact AhnLabs and see if they can help you.
      My Computer
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  10. Nikovic
    Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       New #17

    Alright, really appreciate that you took some time out for this problem.
      My Computer
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