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Windows 7: windows and ubuntu won't boot after bsod, possible virus

01 Jan 2015   #11
cottonball

Windows 7 Home Premium
 
 

Quote:
Should I try to run FRST from safe made to see if it makes any difference?
Yes!! Good idea.

When you run it, please, also tick these boxes:
ListBCD
Addition.txt

Since perhaps there is something scrambled in the Boot code, let's see what shows.

Thanks!


My System SpecsSystem Spec
.
01 Jan 2015   #12
exeviss

Windows 7 Professional 64 bit
 
 

Hope these help.
Thanks
My System SpecsSystem Spec
01 Jan 2015   #13
cottonball

Windows 7 Home Premium
 
 

exeviss,

FRST shows: Could not access BCD
(Boot Configuration Data)

Asking for help on this issue. Looks like EasyBCD may be a player here.

In the meantime, will check the FRST report further to rule out malware.

Your patience is appreciated.
My System SpecsSystem Spec
.

01 Jan 2015   #14
cottonball

Windows 7 Home Premium
 
 

Let's see if the following works to find out Boot Manager and Loader info...

Please run a Command Prompt as Administrator:

Start Menu > All Programs > Accessories > Command prompt (right-click and select: Run as administrator)

Next, please type in the following command, and press: Enter

bcdedit /enum /v


To post the data, left-click the upper left small icon, and select: Edit > Select all
Then: Edit > Copy

Open Notepad, and Paste the data.

Close out of the command prompt by typing in: exit

Please post the Windows Boot Manager and Loader info from Notepad in your reply.


Thanks!
My System SpecsSystem Spec
01 Jan 2015   #15
gregrocker

 

In addition work through the steps for Troubleshooting Windows 7 Failure to Start which try everything possible to start Win7 leading up to if necessary rescuiing your files (to quarantine) to do a perfect Clean Reinstall Windows 7

After install add Linux to a Windows Dual Boot menu following Dual boot Ubuntu-Win7 which is what has worked best here for years.
My System SpecsSystem Spec
01 Jan 2015   #16
exeviss

Windows 7 Professional 64 bit
 
 

I'll get right on it and edit my post when I get the info.

edit:bcdedit /enum /v doesnt find anything. results below
My System SpecsSystem Spec
01 Jan 2015   #17
cottonball

Windows 7 Home Premium
 
 

Thank you, Greg!

exeviss,

When you get to:

2. Try booting into Safe Mode with Networking to install, update and run a full scan with Malwarebytes.

Please post the results of Malwarebytes Anti-Malware (MBAM) before you proceed.

I am leery of using Windows Defender Offline (Item #3 on the list) in some failure to boot (possible BCD type) situations. So, before you proceed to that, let's see what MBAM shows.


Thanks.
My System SpecsSystem Spec
01 Jan 2015   #18
exeviss

Windows 7 Professional 64 bit
 
 

MBAM came up clean and safe mode works fine so I don't think we'll need to use windows defender.

Should I proceed to step 5?

5. Once the System is clean if it won't start boot into System Recovery Options via the F8 menu or disk as shown in tutorial, run Startup Repair repeatedly up to 3 separate times with reboots in between each - no matter what it reports.
My System SpecsSystem Spec
01 Jan 2015   #19
gregrocker

 

Yes, but confirm the Partition Marked Active first before running the Repairs, report back.
My System SpecsSystem Spec
01 Jan 2015   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Did you try the Kaspersky rescue disk mate I can not see if you have unless it is buried somewhere ??
My System SpecsSystem Spec
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 windows and ubuntu won't boot after bsod, possible virus




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