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Windows 7: BSOD when Desktop shows on startup, error 0x0000051

30 Dec 2014   #1
mcds2

window 7 64bit
 
 
BSOD when Desktop shows on startup, error 0x0000051

I found out that it was a driver issue but i have been unable to find out which one can someone help me? I can access safe mode & safe mode with networking. The crash occurs after the desktop has shown up but drivers and programs are still being loaded. below is my dmp files


My System SpecsSystem Spec
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30 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 51, {1, fffff8a000d3f010, 9beb000, 374}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+9d9a )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

REGISTRY_ERROR (51)
Something has gone badly wrong with the registry.  If a kernel debugger
is available, get a stack trace. It can also indicate that the registry got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.
It may occur due to a failure in a refresh operation, which is used only
in by the security system, and then only when resource limits are encountered.
Arguments:
Arg1: 0000000000000001, (reserved)
Arg2: fffff8a000d3f010, (reserved)
Arg3: 0000000009beb000, depends on where Windows bugchecked, may be pointer to hive
Arg4: 0000000000000374, depends on where Windows bugchecked, may be return code of
	HvCheckHive if the hive is corrupt.

Debugging Details:
------------------

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x51

PROCESS_NAME:  sftlist.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80004a00158 to fffff800046cfbc0
Have you tampered with the registry recently?

Code:
Start Menu\Programs\Advanced SystemCare 8	Public:Start Menu\Programs\Advanced SystemCare 8	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
You have a few programs installed that are known to cause all sorts of problems, many culminating in BSOD's. The best advice I can give you is to:

1. Perform a System Restore to a point prior to the installation of the software listed above, or
2. In Safe Mode, attempt to uninstall the software listed above

Failing that, try a Startup Repair from a Windows 7 DVD:
Startup Repair

I notice you also appear to have 2 antivirus products installed, which could be conflicting with one another.

Code:
Start Menu\Programs\Kaspersky Internet Security	Public:Start Menu\Programs\Kaspersky Internet Security	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
I suggest removing one of them - remove MaCrapee.
My System SpecsSystem Spec
30 Dec 2014   #3
mcds2

window 7 64bit
 
 

I haven't tampered with registry, I know better than to do that. The mcaffee i have no idea when that got on i haven't used that on my pc since 2011 and i made sure to remove it. I have got rid of iorbit now.

edit: I got mcaffee with the pc.
My System SpecsSystem Spec
.

30 Dec 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It probably got installed when updating either Java or Flash...

You should run the McAfee cleanup tool.


Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.
My System SpecsSystem Spec
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 BSOD when Desktop shows on startup, error 0x0000051




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