BSOD at various times, can't figure out what to do, please help


  1. scottkane
    Posts : 2
    7 64 bit
       New #1

    BSOD at various times, can't figure out what to do, please help


    Hi there, lately this BSOD comes to me more often that it used to be.
    When I power up the machine, and it loads completely, at various times I get a freeze completely, but I can hear audio. After a while in the freeze, it restarts, all this without seeing a BSOD but I know it is a BSOD because it says when it powers up again. Windows has recovered from an unexpected shutdown.
    It usualy happens either when I play game, or playing audio.
    this is the error I get:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF88010023FF5
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    I have windows 7 64bit, no service pack.
    Sometimes when the computer is turned off for a long time and I open it it happens after a while.
    Sometimes it wont happen at all. Please help me.
    Please anyone knows something about this I would be so grateful! I will owe you my life.
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer
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  4. scottkane
    Posts : 2
    7 64 bit
    Thread Starter
       New #3

    thanks man, here it is
      My Computer
    Quote Quote

  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    Having a complete list of your system hardware specifications makes it far easier to troubleshoot issues. Use this to help gather that information:

    System Info - See Your System Specs
      My Computer
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