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Windows 7: BSOD when browsing with Chrome

30 Dec 2014   #1
chameleonrising

Windows 7 Ultimate x64
 
 
BSOD when browsing with Chrome

Excuse me,
I put the minidump


What should I do?


My System SpecsSystem Spec
.
31 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
31 Dec 2014   #3
chameleonrising

Windows 7 Ultimate x64
 
 

here, Sir...
My System SpecsSystem Spec
.

31 Dec 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {44, 2, 0, fffff880044d28c1}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+5c8c1 )

Followup: MachineOwner
---------

1: kd> lmvm athrx
start             end                 module name
fffff880`04476000 fffff880`045ce000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Wed Jun 10 03:36:49 2009 (4A2EA4B9)
    CheckSum:         0015FE99
    ImageSize:        00158000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The outdated Qualcomm/Atheros driver seems to be the cause of your problems.

Update it here:
https://www.atheros.cz/
My System SpecsSystem Spec
01 Jan 2015   #5
chameleonrising

Windows 7 Ultimate x64
 
 

my laptop model is asus a42f
I use win 7 64 bit.
which driver I should download?
From network manager, I get the device is atheros ar9285
can you provide direct download link?

Thank you
My System SpecsSystem Spec
01 Jan 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Search for AR9285 in this list, then select the appropriate OS version - the onus is on you to identify, check and install the driver.

https://www.atheros.cz/atheros-wireless-drivers.html
My System SpecsSystem Spec
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 BSOD when browsing with Chrome




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