DRIVER_POWER_STATE_FAILURE occurs randomly.

e344t8u7y · 31 Dec 2014

Hello the people of sevenforums, recently I've started getting the "DRIVER_POWER_STATE_FAILURE" BSOD when powering my computer off, usually before that happens my usb internet modem stops working and I have to connect to it by Wlan it still gets power from my usb-ports tho, this doesn't happen every time I shut my computer time, maybe not even once a day but can occur up to 4 times a day. This started happening when I got my Palit Geforce GTX 970.

Golden · 31 Dec 2014

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

e344t8u7y · 31 Dec 2014

Golden said:

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Edited the main thread.

Golden · 31 Dec 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8010223060, fffff800048073d8, fffffa805de83bd0}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa805de83bd0
Irp is active with 8 stacks 7 is current (= 0xfffffa805de83e50)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 
			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa801024aa10 00000000 00000000-00000000    pending
	       \Driver\USBSTOR
			Args: 00016600 00000001 00000004 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8010acf640    

			Args: 00000000 00000000 00000000 00000000

Its definitely a USB-related crash, probably to do with your USB-attached modem. The first thing to do is determine if there are more up-to-date drivers/firmware for that modem, and install them.

e344t8u7y · 31 Dec 2014

Golden said:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8010223060, fffff800048073d8, fffffa805de83bd0}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa805de83bd0
Irp is active with 8 stacks 7 is current (= 0xfffffa805de83e50)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 
            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa801024aa10 00000000 00000000-00000000    pending
           \Driver\USBSTOR
            Args: 00016600 00000001 00000004 00000006
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8010acf640    

            Args: 00000000 00000000 00000000 00000000

Its definitely a USB-related crash, probably to do with your USB-attached modem. The first thing to do is determine if there are more up-to-date drivers/firmware for that modem, and install them.

Atleast when I go to http://192.168.100.1 and check for firmware updates there it says there are non available, I'll check if I can find newer firmware on Huawei's website.

e344t8u7y · 31 Dec 2014

Nope, didnt find anything there either..

e344t8u7y · 12 Jan 2015

BUMP, still not fixed.

Golden · 13 Jan 2015

Are you still getting more BSOD's? If so, re-run the DM Log Collector Tool and upload the latests ZIP file again.

e344t8u7y · 14 Jan 2015

Golden said:

Are you still getting more BSOD's? If so, re-run the DM Log Collector Tool and upload the latests ZIP file again.

There you go, this time when I ran the DM log collector I didn't have the USB modem connected as I've connected to it through WiFi to prevent crashes, hope this still helps.

Golden · 14 Jan 2015

There aren't any .dmp files present. Are you using any cleaning software such as CCleaner?