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Windows 7: New Intel build, BSOD 9f Randomly.

31 Dec 2014   #1
BeeG

Windows 7 Professional x64
 
 
New Intel build, BSOD 9f Randomly.

I just did a new build with the following specs:
-Intel I5-4690k
-Asus Z97-A Motherboard
-EVGA GTX 970 SC
-Corsair H105 Water cooler

Old parts still used:
-OCZ Vertex 4 256gb SSD
-Seagate 1tb HDD
-Corsair 8gb DDR3 1333

I reinstalled Windows 7 Pro 64, installed all the drivers from the disc, updated Windows, and can use my computer fine. However, it regularly hangs up when shutting down(saying "Shutting Down") and I have to manually turn it off, and sometimes, I come back and see the "windows recovered from an error" with the 9f for the BSOD. I have already ran Kaspersky's rootkit scan, but didn't find anything. It might be the Intel RST, but I don't want to start uninstalling things blindly. Any help would be much appreciated!


My System SpecsSystem Spec
.
03 Jan 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

Disable USB Selective Suspense.
USB Selective Suspend - Turn On or Off
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\BEEG-PC-Wed_12_31_2014_112919_35\123014-5085-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`02324c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`0020e712?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02c1a000 PsLoadedModuleList = 0xfffff800`02e5d890
Debug session time: Wed Dec 31 09:43:02.608 2014 (UTC + 6:00)
System Uptime: 1 days 0:04:01.826
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
...........................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800a580bf0, fffff80000b9c3d8, fffffa800aab5c60}

*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
Probably caused by : iusb3hub.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a580bf0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800aab5c60, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  iusb3hub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52fb553e

MODULE_NAME: iusb3hub

FAULTING_MODULE: fffff8800516e000 iusb3hub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c388 fffff800`02cff8d2 : 00000000`0000009f 00000000`00000003 fffffa80`0a580bf0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02c9a85c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`02c9a6f6 : fffff800`02e40140 00000000`0054bf07 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02c9a5de : 000000c9`ba8d8c98 fffff800`00b9cb18 00000000`0054bf07 fffff800`02e0d368 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02c9a3c7 : 00000044`f35258c1 00000044`0054bf07 00000044`f35258bc 00000000`00000007 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02c878ca : fffff800`02e0ae80 fffff800`02e18cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_ffusb2audio_IMAGE_iusb3hub.sys

BUCKET_ID:  X64_0x9F_3_ffusb2audio_IMAGE_iusb3hub.sys

Followup: MachineOwner
---------

0: kd> lmvm iusb3hub
start             end                 module name
fffff880`0516e000 fffff880`051ce000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        Wed Feb 12 17:04:30 2014 (52FB553E)
    CheckSum:         0005CEC1
    ImageSize:        00060000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
My System SpecsSystem Spec
03 Jan 2015   #3
BeeG

Windows 7 Professional x64
 
 

I disabled USB Selective Suspend and ran the system file checker(No integrity violations found). At this point, it wouldn't tell me anything to perform a clean start, seeing as this is an intermittent problem(weekly). If the BSOD frequency increases, I'll reference this post and try the clean start.

The main reason I posted was to make sure this wasn't a hardware problem with my new mobo/cpu. It seems like it is software so thanks a lot for your reply.
My System SpecsSystem Spec
.

06 Jan 2015   #4
BeeG

Windows 7 Professional x64
 
 

It happened again. It seems to only happen when I'm not at the computer. I have my computer set to sleep after 30 mins. Could this have any effect?
My System SpecsSystem Spec
07 Jan 2015   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That is the nature of a 0x9F BSOD. Post the data following the BSOD posting instructions if you want to get it debugged.
My System SpecsSystem Spec
Reply

 New Intel build, BSOD 9f Randomly.




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