BSOD randomly, error 0x00000019

Nutsi · 01 Jan 2015

I'm having random blue screens. Sometimes while computer is idling without me doing anything, sometimes when playing Sims 3, sometimes surfing the internet... No real logic or pattern here

Arc · 02 Jan 2015

Hi Nutsi.

A stray crash dump is not enough.
Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.

Screenshots and Files - Upload and Post in Seven Forums

Nutsi · 02 Jan 2015

Thanks for replying! Here's what your program gave me

Arc · 03 Jan 2015

Download the latest version of the HUAWEI Mobile Connect driver from Huawei - Support - Downloads

Then uninstall the installed driver for HUAWEI Mobile Connect in device manager.

Then restart the computer. When restarted, install the driver that you downloaded.

Let us know for any further BSOD.
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Code:

BugCheck 19, {20, fffffa80079cf900, fffffa80079cfa80, c180004}

Probably caused by : ndisuio.sys ( ndisuio!NdisuioIoControl+29f )

Followup: MachineOwner
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Nutsi · 03 Jan 2015

Actually that driver is for a device that I don't even need to use anymore... Could it be safer to do as you instructed but skipping the new driver installation?

As in I only remove the driver that's probably bluescreening the computer, restart the computer and leave it at that - or will it leave the issue unfixed, as in installing the new driver is mandatory?

Arc · 03 Jan 2015

If you dont use the huawei dongle anymore, simply uninstall the driver. No need to install the newer driver.

In that case, you need to update the ethernet driver. Go to Realtek .... get the third one from the page (Win7 and Server 2008 R2 Auto Installation Program) and install it. The installation guide is there within the downloaded zip.

Let us know for any further BSOD.

Nutsi · 03 Jan 2015

Okay, thank you! I'll start by removing Huawei drivers!

As a sidenote, just wanted to mention that I don't use ethernet either

I use a separate wifi receiver which is ZyXEL G-220 I think and I had only 2k, xp and vista drivers for it

Should I still update (or remove?) ethernet driver as I won't ever use it and should I do anything about the Zyxel driver?

Best regards

Arc · 03 Jan 2015

Nutsi said:

As a sidenote, just wanted to mention that I don't use ethernet either

I use a separate wifi receiver which is ZyXEL G-220 I think and I had only 2k, xp and vista drivers for it

I have noticed that ZyXEL G-202 Wireless USB Adapter there, but no driver is associated with that device. So neglected it.

Code:

zg760_64    ZyXEL 802.11g XG762 1211 Driver    c:\windows\system32\drivers\wlangz64.sys    Kernel Driver    Ei    Manual    Stopped    OK    Normal    Ei    Ei

I think Ei means No in your language, and Kylla means yes. So the device does not have any driver installed and running.

As you know that the ZyXEL adapter does not have a driver that is compatible with windows 7, I would suggest you to not use that adapter.

Without the proper driver, the network related BSODs will continue to occur.

Either use the ethernet or get an adapter that has regular updated drivers. Qualcom Atheros will be a good choice.

Nutsi · 03 Jan 2015

Ah, so it's network related. Very well. I delete Huawei related drivers. Update realtek and get rid of zyxel. Hope this solves it. I'm willing to donate if my bsod gets solved

I'll start testing and will tell the results