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Windows 7: BSOD playing DotA 2,watching videos on Youtube

02 Jan 2015   #1
yyanho

Windows 7 Ultimate
 
 
BSOD playing DotA 2,watching videos on Youtube

Hi guys.
I reformatted my pc a week ago because of BSOD problem.
After that Im still getting BSOD.
It happens everytime I played DotA 2 or watching videos on youtube (usually after 20mins).
Im getting annoyed with this, please help

This is what I got after following the posting instructions.
Attachment 345027


My System SpecsSystem Spec
.
02 Jan 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi yyanho.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tools before you upload another zip.
My System SpecsSystem Spec
02 Jan 2015   #3
yyanho

Windows 7 Ultimate
 
 

Ok sir will wait for next BSOD
My System SpecsSystem Spec
.

03 Jan 2015   #4
yyanho

Windows 7 Ultimate
 
 

Hi archie.
BSOD occurred just now as I'm watching videos on youtube.
The crash dump is recorded.
No disc cleanup tools before the upload.
Here's the new zip.

Attachment 345122
My System SpecsSystem Spec
03 Jan 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yeah, got the crash dump. It reports to be a display caused BSOD.
Code:
BugCheck 100000EA, {c4a7cd48, 0, 0, 0}

Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+2c )

Followup: MachineOwner
---------
And the installed display driver is too old.
Code:
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 16:20:20 2009 (49F1996C)
Try AMD Driver Autodetect and see if there is a newer display driver available.

The motherboard TF 570 SLI is a NVIDIA nForce 570 SLI Chipset one. So the ATI Radeon HD 4650 should be a graphics card? How old it is? Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us.

Also, as the computer is old, is the computer running hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
My System SpecsSystem Spec
03 Jan 2015   #6
yyanho

Windows 7 Ultimate
 
 

Yeah this pc is quite old as its secondhand pc.

After couple hours or normal usage(even half an hour) the pc goes quite hot.
But im not sure about the overheating issue because I've used this pc for about an year,
and nothing happened when im playing dota2 or watching youtube vids.
BSOD just started to occur these few weeks ago.

Attachment 345154

http://speccy.piriform.com/results/X...sYYiBGhx4oqfBZ
My System SpecsSystem Spec
05 Jan 2015   #7
yyanho

Windows 7 Ultimate
 
 

Sir any further info about this?
My System SpecsSystem Spec
05 Jan 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears that furmark ran well. The heat is not very high, too.

Try any other version of the display driver on a test basis?

Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Observe how the computer is performing with a known stable version of the display driver. Let us know.
My System SpecsSystem Spec
06 Jan 2015   #9
yyanho

Windows 7 Ultimate
 
 

After running AMD Driver Autodetect and installed a newer display driver,
it seems like everything is running okay now.
Will try for few more days and see if BSOD occurs again or not.
Thanks for the help archie
My System SpecsSystem Spec
07 Jan 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome.

Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD playing DotA 2,watching videos on Youtube




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