Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Possessed computer rebooting constantly

02 Jan 2015   #1
LionLemur

Windows 7 Pro x64
 
 
Possessed computer rebooting constantly

I hope this is the right forum for this - it seemed like the only one that made sense. Also apologies for not being able to run the DM log collector yet. I will try to do that asap - right now the pertinent computer is shut down and I'm writing from another computer, as downloading the program and installing it may take several hours given the problem I'm having, and actually making a post from my new comp is unlikely as heck.


My computer randomly powers down for no apparent reason. This happens anywhere from every 5 minutes to every few seconds, and sometimes I can't get the computer to boot at all before it shuts off.


All parts are pretty much brand new except the case. I've reinstalled windows (about 4 or 5 times now).


Previous to the latest reinstall we did find some pups with avg (which I haven't tried to install again) and malwareytes, and allegedly removed them successfully, but the computer started doing this before ANY programs had been installed, if that helps.


I have scanned the system with malwarebytes and zonealarm antivirus and am not showing any problems there at present.

My system:
OS: Win 7 pro service pack 1 x64
Motherboard: Asus M5a97 le r2.0
Processor: AMD fx8320
Graphics card: ONM xfx1-pl
Hard Drive: WD blue 1tb
Power Supply: Coolmax I-500
Memory: DDR3 1600 Adata 4gb

Using a usb keyboard, wireless mouse and acer monitor, no other devices are attached except a lan
to the router (the motherboard doesn't have a wireless card).


We brought it to a local shop. They couldn't find anything wrong but suspected it was the motherboard. We got a replacement motherboard and the same exact thing is still happening.


The CPU fan and power supply have been tested and are running fine and the graphics card doesn't seem to be overheating (everything is cool to the touch). We are also running a fan (just your average household one with the tower open) just in case that's a problem.


I have disabled automatic restart on system failure. That hasn't helped. It still reboots like crazy. I've tried to create dump files, but none have been created. The comp just powers down without permission or warning.


I've only gotten a BSOD once (I believe that was before we reinstalled the last time) with the error message:
stop c000021a, oxc0000001 and oxc00010448


I've also changed the shutdown options so that programs won't be terminated during shutdown, but that doesn't seem to help either, though it does help me delay the restart a little if I keep a notepad file with unsaved content open.


Sometimes, but not always, I get a message on my monitor that says "autoconfig please wait" (which usually results in the computer not starting) other times it starts just fine.


I've run checkdisk and memory test and both are showing the system is fine.


It also powers down in safe mode.


I have tried using the event viewer, but am having a challenge learning to use it or figuring out what parameters I should set for custom view.


I have noticed a huge number of 4107 events, though I'm not sure if this is the problem or just something else. I'll include one of the typical events below. (Most have referenced windows updates though it's possible that one of them was referencing a malwarebytes install or scan.)


Windows is set to not update as we've found some suggestions that updates ARE the problem, though a few updates snuck through before I could disable that. (I'm also not sure how to tell which updates are ones I want and which aren't or how to tell what updates windows wants to do, so a clue here might be useful.)


At the moment the ONLY programs I've installed are zonealarm (firewall and antivirus) and malwarebytes. Just getting those installed and scans run was a nightmare thanks to the constant reboots.


Thats about as complete as I can think of regarding what we've tried. I am at a loss what to try next.


At this point I'm considering hiring an exorcist. Thanks much for your help!

----
Most common event viewer error:

Hope I'm doing this right - stripped out all xml stuff so that it hopefully appears as text and can be read.

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 1/1/2015 7:32:38 PM
Event ID: 4107
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Dochiel
Description:
Failed extract of third-party root list from auto update cab at:

http://www.download.windowsupdate.co...uthrootstl.cab

with error: A required certificate is not within its validity period when verifying against the

current system clock or the timestamp in the signed file.
.
Event Xml:
"http://schemas.microsoft.com/win/2004/08/events/event"
"Microsoft-Windows-CAPI2" Guid="5bbca4a8-b209-48dc-a8c7-b23d3e5216fb"

EventSourceName="Microsoft-Windows-CAPI2" />
EventID Qualifiers="0"4107
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
TimeCreated SystemTime="2015-01-02T00:32:38.450041300Z"
EventRecordID 555

Execution ProcessID="1040" ThreadID="1552"
Channel Application
Computer Dochiel
EventData
Data

http://www.download.windowsupdate.co...uthrootstl.cab
A required certificate is not within its validity period when verifying against the current

system clock or the timestamp in the signed file.


My System SpecsSystem Spec
.
03 Jan 2015   #2
Laith

Windows 10 Professional x64
 
 

I would try to put my harddrive in another computer and see if the problem happens there. If the problem didnt happen there then i would backup all my stuff and completely wipe the harddrive and re-install windows. If the same thing occurs check your windows installion media.
If the problem occurs on the computer(that you put the harddrive in) then i would run Seatools for DOS and Windows SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
My System SpecsSystem Spec
03 Jan 2015   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The first thing I would do is verify the time and date in the bios and Windows 7 is correct.
Then I would complete all Windows 7 Updates including SP-1.

Windows -Windows-CAPI2 could be taken care of when the updates are completed.

Problems with the last batch of Windows Updates has been taken care of by Microsoft to the best of my knowledge.

If you get a BSOD then complete this so our BSOD experts can take a look at the information.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
.

04 Jan 2015   #4
LionLemur

Windows 7 Pro x64
 
 

@ Layback Bear

Thanks! It worked!

I am astonished, but letting the updates happen actually seems to have stabilized the system. Keeping my fingers crossed, but it hasn't tried to reboot without permission for an hour or so now.

I was terrified to let it update because 1) updates managed to kill my old laptop which also ran win7 (admittedly on the way out with an overheating problem) just a couple weeks ago and 2) I was afraid the constant reboots would jam while windows was updating and make things even worse.

@ Laith

Thanks for your advise as well. I'll do these tests if the comp starts losing its mind again, and will keep them in mind if we have suspected HD problems.
My System SpecsSystem Spec
04 Jan 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm glade you got things working as they should.
Happy computing.
My System SpecsSystem Spec
Reply

 Possessed computer rebooting constantly




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Win7 constantly rebooting and recovering...can't get access to dumps
My Win7 PC is constantly rebooting after recovering from a serious error. It tells me to check dump files, but I can't get the viewer installed. I've tried installing the standalone debugging tools from Windows Driver Kit (WDK) and Debugging Tools for Windows (WinDbg) downloads, but installation...
BSOD Help and Support
Acer 5742 Laptop - Constantly rebooting, "Error loading OS"
Hi guys, Got a bit of a problem here with my family's laptop. Now I'm not sure how the problem came around here (as I don't use it and have been using my own computer in my own room) but my brother tells me the laptop aint working I have no clue what he or my sister has done on the laptop at...
General Discussion
My computer is possessed!!! HELP!
I just got home and noticed that several applications were opened up on my desktop (7-zip, AutoCAD, MyLockBox, HP update, and some .doc files). I've noticed other random applications opened on my desktop before in the past, but thought maybe I clicked something on accident when I got off the...
General Discussion
Windows 7 Ultimate Constantly Rebooting in to Recovery Console
Hello everyone. I rebooted my computer today and now every time I try and bring it up it goes in to the recovery console and doesn't show that I have an operating system loaded. I have tried everything from safe mode, to last known good config, vga mode, tried repairing errors, and nothing works. I...
BSOD Help and Support
Possessed computer
Hi guys, I have a strange problem. My computer wakes up all by itself from hibernation and I can't find a rational explanation for this... There are no scheduled tasks of any kind, I disabled windows updates and the automatic updates from all programs, so what should I do next? I usually put...
Performance & Maintenance
PC is constantly rebooting itself or shutting down
Hello, I'm experiencing crashes, which are seems to be HW related. As subject is, the PC is shutting down or rebboting with BSOD. Below are two, which managed to catch: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App