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Windows 7: BSODs playing World of Warcraft, using Chrome, and while in sleep mode

05 Jan 2015   #1
tantix

Windows 7 Ultimate x64
 
 
BSODs playing World of Warcraft, using Chrome, and while in sleep mode

Hello,

Thanks in advance for any advice or suggestions. I've been getting hard crashes on my desktop while playing games, browsing the Internet via Chrome, and while away from the computer for the past couple days. In all cases, one program starts hanging, then everything starts hanging, then BSOD. In the case of Chrome, the message "waiting for cache" pops up, but clearing the cache didn't seem to help, and the problem has also occurred when Chrome wasn't running.

I put the machine together myself a few years ago, and other than needing to replace the thermal paste on the CPU a year back, haven't had any problems until now. I haven't added hardware, and the only recent software changes I'm aware of are a couple of games I got through steam that I have yet to run.

Action Center hasn't suggested any fixes. sfc /scannow didn't reveal any issues. Any thoughts or suggestions? I've attached the .zip created by the suggested diagnostic.

Sincerely,
tantix


My System SpecsSystem Spec
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05 Jan 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, tantix and welcome to the Forum. I will try to help you if I can. All of your dump files were the same and all referenced the hard drive and file system. Please make sure the Firmware is up to date on your SSD and run Seatools for DOS on yout Mechanical hard drive SeaTools for DOS and Windows - How to Use

Also please run Disk Check on it too Disk Check
My System SpecsSystem Spec
05 Jan 2015   #3
tantix

Windows 7 Ultimate x64
 
 

Thanks so much essenbe! The firmware was not up to date, but now is, and so far I've been running things for about 2 hours without a problem. Hopefully that's it -- I'll mark as resolved if I don't have any more crashes in the next day or two. I can't tell you how much I appreciate what you guys do.

cheers,
tantix
My System SpecsSystem Spec
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06 Jan 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

tantix, you're welcome for any help I have given. I hope your good luck continues. If it does not, please post here and don't start a new thread. I hope it was the Firmware update. Good work, and hang around. You will be amazed at the stuff you can learn here.
My System SpecsSystem Spec
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 BSODs playing World of Warcraft, using Chrome, and while in sleep mode




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