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Windows 7: Crash during gaming but no bsod

05 Jan 2015   #1
davejhill14

windows 7 ultimate 64bit
 
 
Crash during gaming but no bsod

Hello,
I had a bsod yesterday whilst gaming and followed your instructions concerning the set up of sf diagnostics and crash dump files etc.
however, my laptop is now crashing with no bsod. I am just getting a complete power down and the laptop is turning off. Usually with the bsod it reboots but It's remaining off now.
I had a problem with a previous laptop and you guys where great.
Any help you can offer is greatly appreciated, many thanks
Dave


My System SpecsSystem Spec
.
05 Jan 2015   #2
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

A complete shut down with no error, at least off the top of my head, sounds like an overheating problem.
My System SpecsSystem Spec
05 Jan 2015   #3
davejhill14

windows 7 ultimate 64bit
 
 

could it have something to do with the ac adapter perhaps? that's a little warm. I'll try gaming without it
My System SpecsSystem Spec
.

05 Jan 2015   #4
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

No, the AC adapter shouldn't have anything to do with it, per my experience the power brick is always warm.
My System SpecsSystem Spec
06 Jan 2015   #5
davejhill14

windows 7 ultimate 64bit
 
 

Ok. is there a way of fixing the overheating issue?
My System SpecsSystem Spec
07 Jan 2015   #6
davejhill14

windows 7 ultimate 64bit
 
 

Hi Shadow,
Having looked at other heating posts I am convinced you are correct (as you probably already knew).
I have downloaded and run the SpeedFan program and the gpu is at 57c with a little red warning flame.
I am only running internet explorer while I get this reading.
Is there a way to fix this or do I need a new gpu?
My System SpecsSystem Spec
07 Jan 2015   #7
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

If you are an advanced user, you can always open up the laptop and clean out the fans, using canned air or however you feel most comfortable. Otherwise I would suggest investing in a cooling pad for your laptop that will help push air through the system and keep it all cool, this option has prolonged the life of a couple old laptops I use just for fun.

Something like this will do just fine:

Amazon.com: Cooler Master NotePal X-Slim Ultra-Slim Laptop Cooling Pad with 160mm Fan (R9-NBC-XSLIA-GP): Computers & Accessories
My System SpecsSystem Spec
07 Jan 2015   #8
davejhill14

windows 7 ultimate 64bit
 
 

Fantastic, Thank you so much for your help.
My System SpecsSystem Spec
07 Jan 2015   #9
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

Quote   Quote: Originally Posted by davejhill14 View Post
Fantastic, Thank you so much for your help.
You're very welcome!
My System SpecsSystem Spec
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 Crash during gaming but no bsod




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