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Windows 7: random BSOD, stop code F4 & 7A, and wont create minidump

06 Jan 2015   #1
Ryuuzuki

Windows 7 Ultimate 64bit
 
 
random BSOD, stop code F4 & 7A, and wont create minidump

random bsod on my laptop, sometimes it said ntfs.sys
tried every way to makes windows to create the minidump, but no one created..
always stuck when "collecting data for crash dump..." or something... if just let it completed, it will restart but told me to choose boot media, like USB or DiskDrive, no harddisk were found. then i need to use the power button to restart it
ran memtest, 8 passes no errors
ran malwarebytes, well done with no malware
yesterday ran chkdsk, frozen at 17 percent.. but weeks before i ran chkdsk its just fine

pls tell me what to do first , no minidump


My System SpecsSystem Spec
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06 Jan 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ntfs and freezing. Without any other information I am pretty sure your hard drive is going bad. If you can back up your stuff. Then go to the website of your hard drive manufacturer and check out that drive.
Back up your stuff first thing.
My System SpecsSystem Spec
06 Jan 2015   #3
Ryuuzuki

Windows 7 Ultimate 64bit
 
 

the harddisk is ST500LT012-1DG142, so its Seagate

but sir, for this time, after bios screen, its just went blank, black screen nothin happen..
My System SpecsSystem Spec
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06 Jan 2015   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Can you boot in safe mode?
My System SpecsSystem Spec
07 Jan 2015   #5
Ryuuzuki

Windows 7 Ultimate 64bit
 
 

no sir, cant boot in safe made, its just black screen after showing "Lenovo"
i think its not about bsod anymore XD
My System SpecsSystem Spec
07 Jan 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I agree with Rich....0x7A and 0xF4 in combination is most certainly a drive fault.

Since you can no longer boot into Windows, use this to backup your user files:
Peppermint Live CD/DVD/USB - Create for Emergency Backup

Once completed, use this tutorial and use the DOS version of SeaTools to test the hard disk:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
07 Jan 2015   #7
Ryuuzuki

Windows 7 Ultimate 64bit
 
 

thanks for the instruction sir gonna do what you just told, *bows*
My System SpecsSystem Spec
07 Jan 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
07 Jan 2015   #9
Ryuuzuki

Windows 7 Ultimate 64bit
 
 

so im able to boot with peppermint5, opened file manager, in home folder it shows /home/peppermint and i cant find my files. in Places tab it shows Home Folder, Desktop, Trash Can and Applications... no disks even my usb

Thank you~

[edit] oh , can i use rufus for seatools ? or i need Win32 Disk Imager?
My System SpecsSystem Spec
08 Jan 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Does your disk show in the BIOS?
My System SpecsSystem Spec
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 random BSOD, stop code F4 & 7A, and wont create minidump




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