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Windows 7: BSOD playing Dawn of Discovery Venice , error 0x00000124

07 Jan 2015   #1
pedrochristo

Windows 7 Premium 64bit
 
 
BSOD playing Dawn of Discovery Venice , error 0x00000124

Last 3 months I've been getting BSODs playing Dawn of Discovery. I've run diagnostic utilities on the CPU, RAM, video card ram and the SSD. No errors reorted. I've run these test several times for several hours. The test run were: CPU - Intel's Processor Diagnostic, RAM memtest86 and PRIME95, and Video card ran EVGA's diagnostic program. Only noticed pattern preceding several BSODs is movement of my Logitech mouse. Uninstalled/reinstalled mouse driver but did fix the problem. Wondering the PSU, Corsair AX850, might be the culprit - it's 3 1/2 years old.

I would appreciate any help anyone might be able to offer.

Thanks


My System SpecsSystem Spec
.
08 Jan 2015   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa801e4ce028, be200000, 5110a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
0: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801e4ce028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
Code:
0: kd> !errrec fffffa801e4ce028
===============================================================================
Common Platform Error Record @ fffffa801e4ce028
-------------------------------------------------------------------------------
Record Id     : 01d0292a492243e2
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/5/2015 22:47:46 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa801e4ce0a8
Section       @ fffffa801e4ce180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa801e4ce0f0
Section       @ fffffa801e4ce240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa801e4ce240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa801e4ce138
Section       @ fffffa801e4ce2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
  Status      : 0xbe2000000005110a
  Address     : 0x00000001b5967f00
  Misc.       : 0x000000d080004086
Your CPU is calling a bugcheck because it received an error. This can typically happen when you are overclocking, BIOS settings incorrect or bad system drivers. If you are overclocking, please stop right now. Once we get your system stable, you can make a thread in the Overclocking section of this site and get help with overclocking without BSOD. As a last possibility, it could be a defective or failing CPU. With that said, lets try to create a stable environment before we worry about that.

Make sure your drivers are all up to date. Especially BIOS if there is an update available.
ASRock > Z77 Extreme4

If you were Overclocking, stop now and reset all settings in your BIOS

If you have any Asrock crapware, please uninstall it

Stress test your CPU
CPU - Stress Test Using IntelBurnTest

Other information and things you can try to fix try is in the link below

Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
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 BSOD playing Dawn of Discovery Venice , error 0x00000124




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