BSOD while idle


  1. Posts : 5
    Windows 7 Professional 64 bit
       #1

    BSOD while idle


    I have been experiencing a blue screen recently, only when i walk away from my computer and leave it idle. Typically just at the the desktop or downloading. Here are a few .dmp files regarding this issue.

    edit:
    Gigabyte z97 gaming 5 mobo
    Gigabyte G1 GTX 970 SLI
    16GB (8x2) HyperX Fury ram
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Dm Log files attached
      My Computer


  4. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    bump
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    I'll have a look at this tonight when I get home.
      My Computer


  6. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Golden said:
    I'll have a look at this tonight when I get home.
    Thanks for the response and taking the time to check my problem.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Code:
    Host Name:                 WINDFORCE
    OS Name:                   Microsoft Windows 7 Professional 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Joel
    Registered Organization:   
    Product ID:                00371-OEM-8992671-00407
    Original Install Date:     12/26/2014, 9:22:47 PM
    System Boot Time:          1/8/2015, 5:25:12 PM
    System Manufacturer:       Gigabyte Technology Co., Ltd.
    System Model:              Z97X-Gaming 5
    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  8. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
    Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
    Windows Product ID: 00371-OEM-8992671-00407
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F3643E5F-668D-45A8-9B74-90027146B171}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F3643E5F-668D-45A8-9B74-90027146B171}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-2055513224-2913118112-3907607486</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-Gaming 5</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20140425000000.000000+000</Date></BIOS><HWID>5B3B0E00018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Afghanistan Standard Time(GMT+04:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
     
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700407-02-1033-7601.0000-3602014
    Installation ID: 001012105951596162071905432224191065051982997776344782
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: PV9HW
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/9/2015 4:26:05 PM
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:27:2014 21:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: LgAAAAAAAQABAAIAAAADAAAAAQABAAEAHKJWRZwt7DnE3h4xHmJ2p+tiGovI9g==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ALASKA        A M I
    FACP            ALASKA        A M I
    HPET            ALASKA        A M I
    MCFG            ALASKA        A M I
    FPDT            ALASKA        A M I
    SSDT            Ther_R        Ther_Rvp
    SSDT            Ther_R        Ther_Rvp
    SSDT            Ther_R        Ther_Rvp
    SSDT            Ther_R        Ther_Rvp
    SSDT            Ther_R        Ther_Rvp
    DMAR            INTEL         BDW 
    SLIC            _ASUS_        Notebook
    Last edited by Brink; 13 Jan 2015 at 21:47. Reason: code box
      My Computer


 

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