BSOD/Crash with Sleep, Win 7 x64, fresh instal, new SSD


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD/Crash with Sleep, Win 7 x64, fresh instal, new SSD


    Error msg upon restart:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA80042EE060
    BCP3: FFFFF800040AD518
    BCP4: FFFFFA800716CC60
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I'm trying to get a handle on a new issue. I've been using this specific laptop since 2009 without issue. I just installed a Crucial MX100 SSD 256gb to replace the OEM HDD in an attempt to speed up the thing a little as well as double the storage space. Everything works great Except it now crashes on sleep.

    There are no firmware updates for the SSD, though it seems as though a few others are experiencing this issue as well. Bios and all laptop drivers are as up to date as Windows Updates and HP Drivers page will allow, though I just noticed a new unknown/other device after updating my video driver to the newest listed by Nvidia. Anyway, hoping someone can read my .dmp files and give me a direction to start looking.

    Thank you Very much ahead of time.

    Brian
      My Computer


  2. Posts : 26,863
    Windows 11 Pro
       #2

    Brian, welcome to the forums. I will try to help you with this.

    All 3 dumps report

    Code:
    fffff800`040ad638  fffff880`0f219ca8Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x219ca8
    Which is your graphics driver

    Code:
    nvlddmkm
    start             end                 module name
    fffff880`072b9000 fffff880`07db0000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Aug 29 16:39:12 2013 (521FBF80)
        CheckSum:         00AC9648
        ImageSize:        00AF7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The dump lists theis

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80042ee060, Physical Device Object of the stack
    Arg3: fffff800040ad518, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: fffffa800716cc60, The blocked IRP
    If you run the blocked IRP it lists the problem as

    Code:
     fffffa800716cc60
    Irp is active with 5 stacks 3 is current (= 0xfffffa800716cdc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8004a47050 00000000 00000000-00000000    
           Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
     \Driver\NETw5s64
       Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa80048ac5d0 00000000 fffff80002d26210-fffffa80059a6760 Success Error Cancel pending
            \Driver\vwifibus nt!PopSystemIrpCompletion
       Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa80059a6760    
       Args: 00000000 00000000 00000000 00000000
    that is your Intel 5100 wifi driver. If you will try to update that and see if it helps at all. I would try to update it from the HP site, but if there are no updated drivers there, you can try http://downloadcenter.intel.com/Default.aspx
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you.

    I dug up Intel drivers for the wireless (instead of using the 4 year old options HP provides and whatever Windows Update may offer) and reinstalled the Nvidia drivers with the 'clean instal' option checked. First test sleep worked fine. Only time will tell.

    In any case, your time is much appreciated.
      My Computer


  4. Posts : 26,863
    Windows 11 Pro
       #4

    You're more than welcome and I hope it continues to work.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    /Billy Mayes/ But WAIT, There's More! /Billy Mayes/

    *sigh*, so I started the laptop this morning to a crash report. I've attached the minidump (only), sure wish this thing were more accessible. I did manage to view the .dmp file, but have no idea and can't really find info on how to find the blocked IRP to further analyze this myself.

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
     A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
     Arguments:
     Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
     Arg2: fffffa80042cfa10, Physical Device Object of the stack
     Arg3: fffff800040b3518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
     Arg4: fffffa8004dcc010, The blocked IRP

    Bah, I didn't read far enough, looks like the network driver (wifi) again.... and come to think of it, I seem to remember having issues with this 2~3 years ago when I upgraded from XP to 7 on this laptop.
    Last edited by Brian M; 10 Jan 2015 at 08:34. Reason: formatting, finding solution myself
      My Computer


  6. Posts : 26,863
    Windows 11 Pro
       #6

    Code:
    fffffa8004dcc010
    Irp is active with 5 stacks 3 is current (= 0xfffffa8004dcc170)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8004997050 00000000 00000000-00000000    
           Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    \Driver\NETw5s64
       Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa800497c8d0 00000000 fffff80002cc6210-fffffa8006b28de0 Success Error Cancel pending
            \Driver\vwifibus nt!PopSystemIrpCompletion
       Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8006b28de0    
       Args: 00000000 00000000 00000000 00000000
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:28.
Find Us