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Windows 7: BSOD playing wow, dxgmms1.sys

11 Jan 2015   #1
Angryanimal

Windows 7 Home Premium x64
 
 
BSOD playing wow, dxgmms1.sys

Hello,

I've been having a lot of trouble with several different blue screens, some of which I believe have been solved. This one has repeated so I thought I would find out what is wrong. The recent story of this computer is that my hd5870 stopped working (at the same time that i added 8gb of ram), completely broken whilst other cards worked fine in the computer. I replaced the card with a GTX 760 which I thought would be completely fine with my gigabyte 720 watt power supply. I kept getting blue screens when the card reached a certain power usage and determined that it was an issue with the power supply. I then replaced the power supply with a corsair vs650 which, according to calculator utilities, would be more than enough power for my system. I also reformatted the computer and ran the windows memory diagnostic which showed no errors. I later went to do another scan with it, but increased the passes to 10, and it stopped at 21%. I also tried to do a memtest from a usb but the computer never booted from it when i selected to boot from the usb in the bios. The most recent bluescreen, which is the title of the thread, I got whilst playing wow and it is one I have gotten before.

I am also having a lot of difficulty finding the dump file for this recent bluescreen. Immediately the blue screen before this one I changed system failure settings in startup and recovery, as recommended by a thread on this site. Even though my settings seem correct, the computer still says that it cannot find %SystemRoot%\Minidump and hence I can't find the dump file.

What i recorded from the bluescreen was as follows;
dxgmms1.sys
PAGE_FAULT_IN_NONPAGED_AREA

The last time i got this bluescreen I tried a fix where I disabled the graphics audio driver. It has however returned so I am lost as to what to do. Any help would be very appreciated.

EDIT: I have since gotten memtest to work and am doing a scan now.

Thanks in advance!


My System SpecsSystem Spec
.
11 Jan 2015   #2
Angryanimal

Windows 7 Home Premium x64
 
 

Sorry, just read the posting thread. Here is what i got from the sevenforums diagnostics tool.

Thanks!
My System SpecsSystem Spec
12 Jan 2015   #3
Angryanimal

Windows 7 Home Premium x64
 
 

I finished running memtest for 9 passes and got no errors.
My System SpecsSystem Spec
.

16 Jan 2015   #4
Angryanimal

Windows 7 Home Premium x64
 
 

I got another bsod, this time it was just at random whilst i was on the computer.
Here is what i got from the sevenforums diagnostic tool.
My System SpecsSystem Spec
16 Jan 2015   #5
Laith

Windows 10 Professional x64
 
 

I dont have my debugging tools near me but dxgmms1.sys is a DirectX driver. Update it.
My System SpecsSystem Spec
16 Jan 2015   #6
Angryanimal

Windows 7 Home Premium x64
 
 

Downloaded the directx driver updates from microsoft but it said they were already installed. Do I need both of the x64 and x86 versions, i only installed the x64. I also got another bsod this morning that was a MEMORY_MANAGEMENT bsod. Here is the stuff from the diagnostic tool.
My System SpecsSystem Spec
19 Jan 2015   #7
Angryanimal

Windows 7 Home Premium x64
 
 

I got another bsod on startup. It was an IRQ_NOT_LESS_OR_EQUAL bsod. I'm starting to think its a hardware problem given the variety of bsods. Here is the diagnostic stuff again.
My System SpecsSystem Spec
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 BSOD playing wow, dxgmms1.sys




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