Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD please check my minidump file and help me

11 Jan 2015   #1
DadoPanda

Windows 7 Ultimate x64
 
 
BSOD please check my minidump file and help me

I had the BSOD problem for some time and then the problem simply stopped. I was calm for few months until today... Here's the minidump file, I hope you can help me guys.

Microsoft services


My System SpecsSystem Spec
.
11 Jan 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
11 Jan 2015   #3
DadoPanda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
Here's the .zip:
My System SpecsSystem Spec
.

11 Jan 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 101, {41, 0, fffff880009ea180, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
I will point you to an old forum post by an old member H2SO4 :
Quote   Quote: Originally Posted by H2SO4
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
Let us try from the beginning, and proceed steadily.

Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

If any hardware is overclocked, set them all to stock settings.

Also, we see that the graphics driver is failing there.
Code:
fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x377a3
The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also, Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Let us know the results.
My System SpecsSystem Spec
13 Jan 2015   #5
DadoPanda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Code:
BugCheck 101, {41, 0, fffff880009ea180, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
I will point you to an old forum post by an old member H2SO4 :
Quote   Quote: Originally Posted by H2SO4
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
Let us try from the beginning, and proceed steadily.

Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

If any hardware is overclocked, set them all to stock settings.

Also, we see that the graphics driver is failing there.
Code:
fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x377a3
The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also, Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Let us know the results.


- Ok so the amd driver has been updated.

- About the BIOS I did nothing because I have to admit I know nothing about it and I didn't know which one to download. Instant flash, DOS, Windows?

- Here is the Speccy screenshot. I've tested it before and during the game and here is the result:
My System SpecsSystem Spec
14 Jan 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So temp is not the problem here. It is under control.

Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



But it always involves a risk.
My System SpecsSystem Spec
14 Jan 2015   #7
DadoPanda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
So temp is not the problem here. It is under control.

Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



But it always involves a risk.

Yes I know thats risky...

Before I do anything I think I should mention some things about this problem I have that are quite confusing. First of all, this problem comes and leaves. It was so constant at one time, I couldn't play anything without BSOD. Then it stopped for quite some time, I even though the problem was solved somehow. And now is back. Second thing that confuses me is that I don't always get the BSOD. Sometimes everything simply freezes and you can hear the buzzing sound. In that moment I can't do anything but restart my PC.
My System SpecsSystem Spec
Reply

 BSOD please check my minidump file and help me




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Just Cause 2 minidump file uploaded! Please Check it out!
Hi there, this my first time posting in any forum related to pc problems. I hope someone can help me with my situation. I was playing Just Cause 2 and in the middle of one of the missions the computer gave me a BSOD with a code, which I didn't get the time to write it down, and then it shutdown....
BSOD Help and Support
BSOD, Check out my minidump
Hi, my computer crashed a while ago (twice actually, but only 1 dump) and I've seen nothing majorly bad so far, but I want the forums to check out the dump for me to make sure it's nothing I have to worry about.
BSOD Help and Support
Minidump folder empty after BSOD,what's to check?
Sorry if it's a dumb question,but I've already enabled small memory dump in the Startup and Recovery settings. The directory is also the default one "%SystemRoot%\Minidump. But after I crash my system with installing SPTD 1.69,the folder is always empty. I wanted to ask for help since I couldn't...
BSOD Help and Support
BSOD again.. Minidump file check?
Hello! Once again I got BSOD during boot on desktop. Now when I'm putting minidump to a .zip it says that I can't do that :D What??? It says "Access denied" whatever I do with that file. I really want to archive it and send here for professionals analyze:confused:
BSOD Help and Support
SERIOUS BSOD PROBLEM! Minidump check?
Hello again! I started once again my pc just ten minutes ago and bsod came on desktop.. Then computer started automatically and bsod came while loading windows. Then I shut down computer and started again and the post message said lot of things and " overclock failed ". I have never overclocked...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App