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Windows 7: Internet causes BSOD

05 Nov 2009   #1

 
 
Internet causes BSOD

Hi there I have just done the upgrade and all is good except for a major problem I can not fix everytime I click on the explorer to browse the net I get the blue screen of death and do not know what to do.
Everything else runs smooth and stable but as soon as I click the explorer it crashes out can anyone help.

My System SpecsSystem Spec
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05 Nov 2009   #2

Win7x64
 
 

Hello, and welcome to SF

Please follow this procedure to collect info which would be useful to us in helping to diagnose your crash:

http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
05 Nov 2009   #3

 
 

Ok will do when I get home thanks for your help.
My System SpecsSystem Spec
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06 Nov 2009   #4

 
 

Hi there this is the error reports




110609-32276-01.dmp 06/11/2009 00:18:36 KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000046 0x830428d8 0xa322f378 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+408d8 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit C:\Windows\minidump\110609-32276-01.dmp
My System SpecsSystem Spec
06 Nov 2009   #5

 
 

Can any one help plz?
My System SpecsSystem Spec
06 Nov 2009   #6

 
 

Here is the full error if anyone can please help it is driving me mad ?

bsod error 0x0000008e (0xc0000046, 0x8308a8d8, 0x8defe378,0x00000000
My System SpecsSystem Spec
06 Nov 2009   #7

Win7x64
 
 

Quote   Quote: Originally Posted by back2thefuture View Post
Here is the full error if anyone can please help it is driving me mad ?

bsod error 0x0000008e (0xc0000046, 0x8308a8d8, 0x8defe378,0x00000000
Please follow the procedure I linked to in order to upload the minidump (file) itself. The numbers alone are usually insufficient.
My System SpecsSystem Spec
07 Nov 2009   #8

 
 

Does this help?
My System SpecsSystem Spec
07 Nov 2009   #9

Win7x64
 
 

Quote   Quote: Originally Posted by back2thefuture View Post
Does this help?
Yes. Now I've actually got something to examine

If you uninstall the utility to which this driver belongs, and thereby get rid of the driver, the crashes will stop:

Image path: \SystemRoot\system32\DRIVERS\oodivd.sys
Timestamp: Tue Jun 23 06:12:08 2009 (4A3FE598)
My System SpecsSystem Spec
07 Nov 2009   #10

 
 

does it say what program uses this driver at all?
My System SpecsSystem Spec
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 Internet causes BSOD





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