Internet causes BSOD

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  1. Posts : 9
    7
       #1

    Internet causes BSOD


    Hi there I have just done the upgrade and all is good except for a major problem I can not fix everytime I click on the explorer to browse the net I get the blue screen of death and do not know what to do.
    Everything else runs smooth and stable but as soon as I click the explorer it crashes out can anyone help.
    Last edited by back2thefuture; 05 Nov 2009 at 07:57. Reason: speeling
      My Computer


  2. Posts : 1,377
    Win7x64
       #2

    Hello, and welcome to SF :)

    Please follow this procedure to collect info which would be useful to us in helping to diagnose your crash:

    https://www.sevenforums.com/crash-loc...d-problem.html
      My Computer


  3. Posts : 9
    7
    Thread Starter
       #3

    Ok will do when I get home thanks for your help.
      My Computer


  4. Posts : 9
    7
    Thread Starter
       #4

    Hi there this is the error reports




    110609-32276-01.dmp 06/11/2009 00:18:36 KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000046 0x830428d8 0xa322f378 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+408d8 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit C:\Windows\minidump\110609-32276-01.dmp
      My Computer


  5. Posts : 9
    7
    Thread Starter
       #5

    Can any one help plz?
      My Computer


  6. Posts : 9
    7
    Thread Starter
       #6

    Here is the full error if anyone can please help it is driving me mad ?

    bsod error 0x0000008e (0xc0000046, 0x8308a8d8, 0x8defe378,0x00000000
      My Computer


  7. Posts : 1,377
    Win7x64
       #7

    back2thefuture said:
    Here is the full error if anyone can please help it is driving me mad ?

    bsod error 0x0000008e (0xc0000046, 0x8308a8d8, 0x8defe378,0x00000000
    Please follow the procedure I linked to in order to upload the minidump (file) itself. The numbers alone are usually insufficient.
      My Computer


  8. Posts : 9
    7
    Thread Starter
       #8

    Does this help?
      My Computer


  9. Posts : 1,377
    Win7x64
       #9

    back2thefuture said:
    Does this help?
    Yes. Now I've actually got something to examine :)

    If you uninstall the utility to which this driver belongs, and thereby get rid of the driver, the crashes will stop:

    Image path: \SystemRoot\system32\DRIVERS\oodivd.sys
    Timestamp: Tue Jun 23 06:12:08 2009 (4A3FE598)
      My Computer


  10. Posts : 9
    7
    Thread Starter
       #10

    does it say what program uses this driver at all?
      My Computer


 
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