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Windows 7: Computer Crashed when I wasn't around it.

12 Jan 2015   #11
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay. I do have a NETGEAR router that is connected to my modem. NETGEAR Genie says it has a firmware upgrade. But, the password is wrong. I would I reset the router to factory defaults?


My System SpecsSystem Spec
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12 Jan 2015   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

?

I thought you said you didn't have a Netgear router?

If you do have a Netgear router, you need to update the firmware. Google default router passwords if you don't know the password.
My System SpecsSystem Spec
12 Jan 2015   #13
Jesse Williams

Windows 10 Home 64-bit
 
 

I do, but I am not connected to it. I upgraded the firmware on it.
My System SpecsSystem Spec
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12 Jan 2015   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Ok. Im not sure a firmware upgrade to a device that you aren't connected too, will help.

Keep monitoring for further BSOD'S.
My System SpecsSystem Spec
12 Jan 2015   #15
Jesse Williams

Windows 10 Home 64-bit
 
 

Will do! It hasn't messed up today.
My System SpecsSystem Spec
12 Jan 2015   #16
Jesse Williams

Windows 10 Home 64-bit
 
 

I removed the NETGEAR Genie application, though.
My System SpecsSystem Spec
12 Jan 2015   #17
Jesse Williams

Windows 10 Home 64-bit
 
 

Golden, I was connected to the device to see if there were any firmware upgrades. That may have been what caused the BSOD last night. But, I am usually always connected to the main modem/router which is made by ARRIS.
My System SpecsSystem Spec
12 Jan 2015   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Ok. Now that the firmware is updated, you should be able to connect that router and use Genie without BSOD.
My System SpecsSystem Spec
12 Jan 2015   #19
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay
My System SpecsSystem Spec
13 Jan 2015   #20
RolandJS

Windows 7 Professional 64-bit
 
 

I was at work, couldn't post this earlier. OP mentioned wanting to know who/what is on his wifi. There is a utility called: Who Is On My Wifi version 3.02 or maybe later.
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 Computer Crashed when I wasn't around it.




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