Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing games

13 Jan 2015   #1
jing

Windows 7 Home Premium 64 SP1
 
 
BSOD playing games

Been getting multiple BSOD's while playing games incl. BF4 and Sims 4 (don't ask, lol). Computer usually restarts right after so I've never been able to take a picture of the screen but from what just happened maybe 20 minutes ago, I managed to catch a glimpse of it saying atikmdag.sys causing the BSOD.

Another issue that has been frequently occurring is the screen blacking out while web browsing in Chrome. Once the screen recovers, I get a notifaction saying something like "AMD display driver has stopped responding but has recovered". Event Viewer reveals that this is caused by "display driver amdkmdap stopped responding and has successfully recovered". Disabling hardware acceleration fixes this however.

This is on a brand new build that is just over a month old. I'm still not 100% sure if it's due to a faulty card since underclocking and overclocking doesn't seem to have any positive effect.


My System SpecsSystem Spec
.
15 Jan 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

Did you go through this thread? STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Code:

Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\JAMES-PC-01_12_2015_205023_78\011215-7207-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03813000 PsLoadedModuleList = 0xfffff800`03a56890
Debug session time: Tue Jan 13 10:40:18.484 2015 (UTC + 6:00)
System Uptime: 0 days 0:11:24.296
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800be8e010, fffff88003cac848, 0, d}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800be8e010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003cac848, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+b848
fffff880`03cac848 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

STACK_TEXT:  
fffff880`040e7918 fffff880`042f8134 : 00000000`00000116 fffffa80`0be8e010 fffff880`03cac848 00000000`00000000 : nt!KeBugCheckEx
fffff880`040e7920 fffff880`042f7ebb : fffff880`03cac848 fffffa80`0be8e010 fffffa80`0b874010 fffffa80`09356410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`040e7960 fffff880`0439ff13 : fffffa80`0be8e010 00000000`00000000 fffffa80`0b874010 fffffa80`09356410 : dxgkrnl!TdrIsRecoveryRequired+0x21f
fffff880`040e7990 fffff880`043cded6 : fffffa80`ffffffff 00000000`0000aac6 fffff880`040e7af0 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`040e7a70 fffff880`0439b2aa : fffffa80`09356410 ffffffff`ff676980 fffffa80`0b874010 00000000`00000000 : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`040e7ab0 fffff880`043c7ff6 : 00000000`00000000 fffffa80`0b874010 00000000`00000080 fffffa80`09356410 : dxgmms1!VidSchiScheduleCommandToRun+0x1b2
fffff880`040e7bc0 fffff800`03b2473a : 00000000`fffffc32 fffffa80`08ec7a00 fffffa80`06a019e0 fffffa80`08ec7a00 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`040e7c00 fffff800`038798e6 : fffff800`03a03e80 fffffa80`08ec7a00 fffff800`03a11cc0 fffffa80`08eb7c60 : nt!PspSystemThreadStartup+0x5a
fffff880`040e7c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+b848
fffff880`03cac848 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+b848

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}

Followup: MachineOwner
---------

1: kd> lmvm atikmpag
start             end                 module name
fffff880`03ca1000 fffff880`03d37000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Nov 21 08:08:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
Reply

 BSOD playing games




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing some games/recently playing FIFA World
The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.
BSOD Help and Support
BSOD When playing games and playing flash player.
Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help. I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file...
BSOD Help and Support
BSOD whilst playing various games. Also happens when not playing games
Hello all, I've been having a few problems with my laptop since I bought it. The problem mainly occurs when I'm playing a game (usually xcom: enemy unknown or deus ex HR at the moment) but has occurred when I'm browsing the internet (albeit far less often). The BSODs appear to be random but I'm...
BSOD Help and Support
BSOD downloading games/playing games/using internet 0x00000007F
I just updated and rebuilt my PC and have reinstalled Win 7 64 bit and am constantly getting a BSOD while using the PC. Specifically while downloading/installing/playing games. I have also had the error occur just while surfing the internet. From the program Blue Screen Viewer it seems to...
BSOD Help and Support
BSOD randomly after playing games or playing movies )
Hi Guys, I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get...
BSOD Help and Support
BSOD Playing various games, closing games, no overheating.
Hello, first time poster looking for help as I can't diagnose my issue after trying numerous things. Currently when I play a game the BSOD happens randomly, I can go a whole day without it, or it can happen frequently. It happens the most when I close or exit a game, then it'll kick to a blue...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App