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BSOD 0x0000010D manly during shut down
Hello everybody,
I recently purchased a new PC from a company called Rhino where you can choose your parts and they mount the PC and install windows for you.
I bough it manly for home recording purposes (Music production).
I installed following SW:
-Cubase 8 Pro
-Native Instrument Komplete 10
-Waves Platinum
I installed following hardware
- Konplete Audio 6
- Komplete Kontrol S49
- USB eLicenser for Cubase
Beside that, everything is just as from factory
Unfortunately after a few days of usage, the problem with the BSOD started.
the exact code is
STOP: 0x0000010D (0x0000000000000006, 0x0000000000000003, 0x0000057FE4C39C28, 0xFFFFFA801D1B44A0)
Since I installed the above mentioned sw as I got the PC I cannot say if it could be the cause of the problem.
The problem occurs randomly every 3 or 4 day, mainly when I shut down the PC, but a couple of times it happened also when the PC was on.
I called Microsoft support but they replied that there is no way to find out which hardware or sw is causing the problem.
Is anybody able to help me out to find what is causing this problem and how could I fix it?
I would be very grateful for every hint.
Attached to this post the Zip file with the information.
Thank you in advance
Alessandro