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Windows 7: BSOD every few days on wake up. Help translate dmp files.

16 Jan 2015   #1
Pcfreak123

Windows 7 ultimate x64
 
 
BSOD every few days on wake up. Help translate dmp files.

I am getting random BSODs upon wakeup of my PC every few days and I am not exactly to sure what is causing them. I have went through my dmp files but I need help translating what is exactly causing them.

Need the help of you pros please.


My System SpecsSystem Spec
.
16 Jan 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please test ram first.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
My System SpecsSystem Spec
17 Jan 2015   #3
Pcfreak123

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please test ram first.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
Hi Kat,

So I did everything you told me and the memory has passed with no errors and I ran it for at least 10 passes. Could this issue be pointing to something else from what you see in the dumps?

Also I was wondering...is it possible for memory to only have/generate errors when coming out of sleep only? Does this make it faulty or why is it only after sleep? If it had something wrong wouldn't programs/games and other things not work smoothly?
My System SpecsSystem Spec
.

17 Jan 2015   #4
Pcfreak123

Windows 7 ultimate x64
 
 

Okay so Idk what is going on....I just bsod 2 more times today with PAGE_FAULT_IN_NONPAGED_AREA - ntoskrnl.exe 0x00000050 and SYSTEM_SERVICE_EXCEPTION - ntoskrnl.exe 0x0000003b.

Any ideas what could be causing all these errors?
My System SpecsSystem Spec
17 Jan 2015   #5
Pcfreak123

Windows 7 ultimate x64
 
 

Here are my updated reports. Please take a look. This is making me lose my mind literally. I have been searching through these forums like a mad man for a remedy.
My System SpecsSystem Spec
18 Jan 2015   #6
Pcfreak123

Windows 7 ultimate x64
 
 

I don't get it ....does anyone know something ? Is this just a common issue with windows 7? Should a computer not sleep? How about maybe because it is in hybrid mode?
My System SpecsSystem Spec
18 Jan 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The BSODs are pointing to memory error, consistently. If the RAM is free from errors, it may be that some drivers are passing bad info to the memory.

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
18 Jan 2015   #8
Pcfreak123

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
The BSODs are pointing to memory error, consistently. If the RAM is free from errors, it may be that some drivers are passing bad info to the memory.

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
Archie,

Thank you for the response...Driver Verifier has been running and nothing yet. I will continue to let it run...but while it does I was wondering if you knew....why is that only out of sleep this is happening? Can memory cause errors only out of sleep? Or does a driver cause errors out of sleep as well? It is just boggling my mind why this occurs coming out of sleep?
My System SpecsSystem Spec
19 Jan 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

During sleep, there are power transitions. Some devices go inactive, some drivers goes to rest.

If is very often seen that there are various BSOD issues appear during sleep. Stop 0x9F and Stop 0xF4 are very common during sleep. But, your bugchecks are not very common.

What you may try is to put the computer to sleep when DV is enabled. There is a great chance that it will BSOD and will point out a failing driver there.

One more set of things may cause this sleep-wakeup related BSOD is the startup items. And you hav a few there, and out of them some are very vulnerable (like killer network manager). Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Try these two ... see how it goes. Let us know. Some further troubleshooting may be needed depending on the situation.
My System SpecsSystem Spec
19 Jan 2015   #10
doctore

Windows 7 Pro
 
 

It could well be a graphic driver. Did you change video card or update drivers lately? When did this start happening?
My System SpecsSystem Spec
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 BSOD every few days on wake up. Help translate dmp files.




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