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Windows 7: BSOD while playing games (Borderlands 2, Stalker, League of Legends)..

17 Jan 2015   #1
jokerjj

Windows 7 Home Premium 64bit
 
 
BSOD while playing games (Borderlands 2, Stalker, League of Legends)..

I've been getting crashes every time I play, I've already tried reinstalling video card drivers but it did not help. Windows gives me this error message.
Edit: Ok, so apparently this issue doesn't occur all the time, as I was able to play League and Borderlands without it having a crash 5 mins in.

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF880086C5985
BCP3: FFFFF88002390F68
BCP4: FFFFF880023907C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011815-20623-01.dmp
C:\Users\user\AppData\Local\Temp\WER-90854-0.sysdata.xml

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My System SpecsSystem Spec
.
23 Jan 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I would suggest you to try one more version of the display driver, as both the drivers I am seeing in the different dumps are crash prone themselves.

Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Let us know how it goes. If it BSODs with this driver version too, we will search for the other reasons of this BSOD.
______________________________________________
Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff880086c5985, fffff88002390f68, fffff880023907c0}

Probably caused by : atikmdag.sys ( atikmdag+7b985 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff880086c5985, The address that the exception occurred at
Arg3: fffff88002390f68, Exception Record Address
Arg4: fffff880023907c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+7b985
fffff880`086c5985 41f7f1          div     eax,r9d

EXCEPTION_RECORD:  fffff88002390f68 -- (.exr 0xfffff88002390f68)
ExceptionAddress: fffff880086c5985 (atikmdag+0x000000000007b985)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880023907c0 -- (.cxr 0xfffff880023907c0;r)
rax=0000000000000000 rbx=fffff880023911f0 rcx=fffff88002391200
rdx=0000000000000000 rsi=fffffa8003dc3400 rdi=fffff8800864a000
rip=fffff880086c5985 rsp=fffff880023911a0 rbp=fffff88002391250
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000186
r11=fffff880089236f0 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x7b985:
fffff880`086c5985 41f7f1          div     eax,r9d
Last set context:
rax=0000000000000000 rbx=fffff880023911f0 rcx=fffff88002391200
rdx=0000000000000000 rsi=fffffa8003dc3400 rdi=fffff8800864a000
rip=fffff880086c5985 rsp=fffff880023911a0 rbp=fffff88002391250
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000186
r11=fffff880089236f0 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x7b985:
fffff880`086c5985 41f7f1          div     eax,r9d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff880023911f0 to fffff880086c5985

STACK_TEXT:  
fffff880`023911a0 fffff880`023911f0 : fffff880`02391250 fffffa80`03dc3000 fffff880`086d9d8e fffff880`02391290 : atikmdag+0x7b985
fffff880`023911a8 fffff880`02391250 : fffffa80`03dc3000 fffff880`086d9d8e fffff880`02391290 fffff880`086c4ad6 : 0xfffff880`023911f0
fffff880`023911b0 fffffa80`03dc3000 : fffff880`086d9d8e fffff880`02391290 fffff880`086c4ad6 00000000`00000027 : 0xfffff880`02391250
fffff880`023911b8 fffff880`086d9d8e : fffff880`02391290 fffff880`086c4ad6 00000000`00000027 00000000`00000000 : 0xfffffa80`03dc3000
fffff880`023911c0 fffff880`02391290 : fffff880`086c4ad6 00000000`00000027 00000000`00000000 00000000`00000000 : atikmdag+0x8fd8e
fffff880`023911c8 fffff880`086c4ad6 : 00000000`00000027 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`02391290
fffff880`023911d0 00000000`00000027 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`02391290 : atikmdag+0x7aad6
fffff880`023911d8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`02391290 fffffa80`03dc3400 : 0x27


FOLLOWUP_IP: 
atikmdag+7b985
fffff880`086c5985 41f7f1          div     eax,r9d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+7b985

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52a23f6f

STACK_COMMAND:  .cxr 0xfffff880023907c0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+7b985

BUCKET_ID:  X64_0x7E_atikmdag+7b985

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+7b985

FAILURE_ID_HASH:  {59b8663d-5253-86a6-bc64-c96d69468263}

Followup: MachineOwner
---------

2: kd> lmvm atikmdag
start             end                 module name
fffff880`0864a000 fffff880`0933a000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sat Dec 07 02:49:43 2013 (52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 BSOD while playing games (Borderlands 2, Stalker, League of Legends)..




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