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Windows 7: BSOD - Not sure of issue, DM log fire attached

22 Jan 2015   #11
ZhadowZ

Windows 7 64bit
 
 

I already updated my USB Driver just like 1-2 hours ago as I saw that in that WinDbg.
(Hopefully they are up to date, got them from AMD site)

Asus Charger Utility, I cannot seem to find in my Programs, is that Asus SmartDoctor?

Already removed a list of programs, Daemon, Bit, and about 12 others. Just to clean things up.

Will run that test as soon as possible. But I do not have a CD burner.
And "Pen drive" ? I have an External 250GB HD will that work?

Edit: I will download the stuff on my friends laptop and make a CD. I do not want to have the chance of corrupting my External plus thats what my Backup is on.


My System SpecsSystem Spec
.
22 Jan 2015   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by ZhadowZ View Post
Asus Charger Utility, I cannot seem to find in my Programs, is that Asus SmartDoctor?
Could be - a safe bet is to uninstall all the ASUS application software.
My System SpecsSystem Spec
22 Jan 2015   #13
ZhadowZ

Windows 7 64bit
 
 

I am not able to get a Long Test to complete. The farthest I was able to get it to go was 50% and then it stops and near the top of the screen I get some like Green over black text that looks like error codes. (Will try to upload a picture from my phone to PC after work).

I was able to complete a short test and it passed.
My System SpecsSystem Spec
.

22 Jan 2015   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Take s photo of the Long Test results and upload here so we can confirm it.
My System SpecsSystem Spec
22 Jan 2015   #15
ZhadowZ

Windows 7 64bit
 
 

I uploaded an attachment of a photo.

My phone is horrible, but look near the top at the Green text or black background.

That happened at about 25% so I reset my PC and then it happened again at about 50%.

So I ran a Short Test and it passed. But have not tried another hard test because I don't want to keep reseting my PC during it if its not good on my PC.
My System SpecsSystem Spec
23 Jan 2015   #16
ZhadowZ

Windows 7 64bit
 
 

Have not had a BSOD in the last 24 hours but something weird did occur.

I was playing Hearthstone (Very low end game) and watching Netflix.

And the game/netflix started turning weird colors, green, purple, etc. And finally crashed.
It popped up and said a Crash Report had been added to XXX.

Here is a the folder it created in a WinRar.

I have been planning on buying a new GPU, should I wait to buy one and get this problem fixed first? Could it be a GPU problem? I had people telling me it could be my PSU (but I highly doubt it is)
My System SpecsSystem Spec
23 Jan 2015   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Fri Jan 23 22:36:48.000 2015 (UTC + 10:30)
System Uptime: not available
Process Uptime: 0 days 0:00:04.000
................................................................
.........................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(56c.588): Integer divide-by-zero - code c0000094 (first/second chance not available)
eax=00000000 ebx=1cb221b0 ecx=00000008 edx=00000000 esi=1cb22170 edi=002f3b88
eip=77c00c42 esp=002f3848 ebp=002f3858 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
ntdll!NtGetContextThread+0x12:
77c00c42 83c404          add     esp,4
0:000> .ecxr
Unable to load image C:\Program Files (x86)\Hearthstone\Hearthstone.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Hearthstone.exe
*** ERROR: Module load completed but symbols could not be loaded for Hearthstone.exe
eax=00000000 ebx=00000000 ecx=00000008 edx=00000000 esi=03686be8 edi=00000007
eip=0187aab5 esp=002f91c0 ebp=002f91e0 iopl=0         nv up ei ng nz ac pe cy
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010297
Hearthstone+0x58aab5:
0187aab5 f7fb            idiv    eax,ebx
Try reinstalling Hearthstone.
My System SpecsSystem Spec
23 Jan 2015   #18
ZhadowZ

Windows 7 64bit
 
 

Okay I will. Was still weird because I had to restart my PC because after that happened nothing would load.


But what do I do about the Seatools Hard Test issue? Do I try to run it again and hope it doesnt freeze/stop?

And is it safe for me to order my GTX 970/i7
My System SpecsSystem Spec
24 Jan 2015   #19
ZhadowZ

Windows 7 64bit
 
 

Hard Test stopped again, 43%.

I cannot seem to get it to finish. I started it and left for dinner and came home to it froze on 43 with the same problem as posted in the picture above.
My System SpecsSystem Spec
24 Jan 2015   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry, the text isn't clear enough to make out. I'll get someone else to have a look, but in the menatime please back up any user files on that disk just in case.
My System SpecsSystem Spec
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 BSOD - Not sure of issue, DM log fire attached




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